Advanced Exchange Repair Program

 

What is the Retail Tech Advanced Exchange Repair Program?

Rather than waiting 5 days for your repaired part to be returned, upon notification that your peripheral is broken, Retail Tech will ship a part out of stock the same day.  The Advanced Exchange program allows us to ship from your proprietary goods finished stock to the  location of your choice.

Is this program right for my company?

If you currently employ onsite field maintenance technicians, the Original Equipment Manufacturer, or other third party maintenance companies, and are looking for a different solution. Retail Tech’s Advanced Exchange program will make sure that you are taken care of in a timely manner, and often save you money from your current maintenance plan.

So many repair companies, why Retail Tech?

With the IBM POS Consignment Vendor Contract, Retail Tech has access to off-lease, excess, and discounted IBM inventory. Few companies rival Retail Tech’s vast inventory reaching 120,000 square feet. Rather than purchasing the parts and peripherals to support your systems from other companies, we already have the components in stock. Without this capability, repair companies are forced to look elsewhere for the proucts, in turn accruing more costs for their customer. When we say we will keep your costs low, we mean it.

Advanced Exchange vs. Onsite Maintenance Costs