The retail industry is rapidly evolving, and technology is playing a major role in shaping the way consumers shop and retailers do business. With the advancement of technology, the retail industry has been transformed, and retailers are constantly searching for ways to keep up with consumer demand. …
3 Tips to Maintain Retail Holiday Success
The holiday shopping season has come and gone, and retailers are looking ahead to the new year. If your store or brand had a successful retail holiday season, you may be wondering how to maintain that momentum in the quieter months to come. We have a few tips! How to Maintain Retail …
Take Charge of Omnichannel for Retail Success
Today’s retail customers are constantly moving between in-person and online shopping. A shopper may browse online and purchase in-store, or order online and exchange in-store, to list a few examples. Whatever the scenario, it’s important for retailers to be aware of their store’s omnichannel …
Use POS Analytics to Increase Holiday Sales
Holiday shopping season is here, and retailers are working hard to overcome the challenges of the last few years and finish 2022 out strong. A point of sale system can help by providing robust data about products, customers, and trends, providing guidance that will help maximize customer spend. Here …
Is Your POS System Ready for the Holiday Shopping Season?
At Retail Tech, our retail customers are our #1 priority. We want to help you have a successful holiday shopping season and end the year strong. A functional, efficient, and up to date point of sale system will help you achieve that. For a limited time, Retail Tech is offering Holiday Point of …
Post-Pandemic Challenges and Opportunities for Restaurants
The pandemic changed the restaurant industry. Tableside ordering, QR code menu links, curbside pickup, enhanced safety protocols: these are now part of regular operations for many restaurants. As we look toward the future, what can restaurant owners take from the last few years? What challenges and …
The Benefits of Self-Checkout
In the years preceding the pandemic, retail stores were beginning to install and integrate self-checkout systems. Larger retailers had already installed self-checkouts, but adoption was slower for small businesses, mainly for budgetary and logistical reasons. When the pandemic began, however, …
How to Create a Customer-Focused Return Policy
Today’s retail customers are shopping online more than ever. There are several reasons for this – ease and convenience, the continuing fluctuation of the pandemic, wider availability, and more. Although online shopping can boost retailer sales, it also leads to an increase in returns and exchanges. …
What is Compassionate Retail?
Amidst rising prices, supply chain challenges, and economic wariness, it’s a tough time for both retailers and consumers. As we navigate a changing retail landscape, we should work together to make life and business easier for all of us. That’s the concept behind compassionate retail, a new movement …
Why Choose Retail Tech for POS System Repair?
In a busy restaurant, retail store or small business, point of sale equipment is heavily relied on for day to day operations. So, when a piece of POS hardware malfunctions or breaks, it can cause a major disruption for customers, employees, and the business as a whole. Retail Tech’s POS system …
How to Update Retail Merchandising for Spring and Summer
Retailers are always working a season (or more) ahead. Holiday preparations start during the summer months, spring styles arrive in winter, and brands start working on back to school before the previous school year even ends. As the spring and summer shopping seasons get in full swing, here are a …
7 Benefits of Point of Sale Systems
Today’s point of sale systems are highly functional, with capabilities far beyond processing orders and taking payments. POS systems collect, organize and present information that helps retailers and restaurant owners save time, money and effort. In short, point of sale makes business operations …
Retail Lessons from Convenience Stores
In the vast retail landscape, convenience stores are easily overlooked. However, if you’re a retailer or small business searching for new ways to build your customer base and increase sales, you may want to look at the practices of the modern convenience store. The c-store model has takeaways …
Three Metrics to Pull from Point of Sale Data
Now more than ever, retail stores and small business are finding new and inventive ways to do more with less. Whether that’s leveraging digital marketing, offering creative promotions, or shaking up branding and merchandising, retailers are making it work. That includes making full use of every tool …
4 Marketing Tips for Retail and Small Business
There’s a lot of buzz about digital marketing these days. And while digital efforts – email, blogging, social media – can have a huge impact on a retail store or small business’ success, it’s important to maintain those more traditional marketing tactics. To make it easier, we’re sharing a few …
5 Necessities for Retail Technology
The retail environment has been changing for many years, but the pandemic significantly accelerated those changes. But while customer behavior has shifted, many foundational practices and preferences remain the same. As we move through and out of the pandemic, retail technology will play a …
How to Avert Supply Chain Challenges Using Point of Sale
By now, most U.S. retailers and consumers have felt the effects of the supply chain issues that have plagued much of the world for the last several months. As the holiday shopping season approaches, brands and retailers are working overtime to secure the products they need to sell in order to meet …
6 POS Reports That Make Restaurant Management Easier
Running a restaurant is difficult in the best of times. After the past couple of years, restaurant owners and managers are under more pressure than ever. But your point of sale system can make restaurant management easier, if you know which data to pull. Here are a few of the point of sale …
Toshiba Introduces New Self-Service Kiosk
Toshiba recently unveiled an innovative new addition to its lineup of self-service point of sale solutions. Designed for the retail environment, the Pro-X Hybrid Kiosk offers an attractive, compact and economical touchpoint that can be installed virtually anywhere. This provides retailers with …
What Should Retailers Keep in the Post-Pandemic Era?
As in most industries, there is no “back to normal” for retail after the pandemic. Customer behaviors and expectations have changed significantly over the last 18 months, and many of those changes are here to stay. So what should retailers keep in the post-pandemic era, and what should they leave …
How to Increase Sales in the Checkout Line
The checkout line is one of the best and easiest ways to increase customer engagement and spend. And because it’s generally the last step in a shopping trip, the checkout can either make or break a customer’s in-store experience. But many busy retailers overlook the checkout line and cash wrap. …
5 Ways a POS System Can Support Business Growth
As we begin to put the pandemic behind us, retail stores and small businesses are looking toward the future and planning what comes next. Whether you’re working to make up lost profits or aiming for growth, a point of sale (POS) system can help you reach your goals. Continue reading to learn how …
As Shoppers Return, Focus on Experience
The pandemic turned all of us into online shoppers, whether that’s our preferred way of shopping or not. Many people like shopping in person, and, as vaccines become more readily available, are eager to get back to their favorite stores. But COVID restrictions are still in effect in many parts of …
Three Tips to Minimize Risk of Data Breaches
Data breaches have grown increasingly common among retail stores, not only exposing sensitive customer data, but harming the store or brand’s public image and reputation. A data breach can be very costly for all parties involved, which is why it’s vital to take all necessary precautions against …
How POS Data Can Improve Digital Marketing
When doing digital marketing, it’s easy to get caught up in likes, retweets and subscriptions. All of those are important to some degree, but for retailers, the ultimate goal of digital marketing is simple: to sell more products and increase overall revenue. By integrating marketing efforts with …
6 Lessons From 2020 for Retail Success in 2021
After a tumultuous year, retail store owners and managers are beginning 2021 with some degree of clarity on what the year will hold. Hopefully, retail will look more like it did pre-pandemic, but it’s likely that current conditions – capacity limits, mask requirements, and customer hesitation – will …
10 Reasons to Use a Point of Sale System
Today’s point of sale systems do much more than take payments and make change. They can collect and track customer data, manage store inventory and employee schedules, facilitate digital and physical marketing efforts, and much more. If your retail store or restaurant is still using a cash register …
Does Your Restaurant Need Tableside Ordering?
As the COVID pandemic persists, restaurants are searching for ways to make the dining experience safer, both for customers and staff. Tableside ordering could eliminate multiple points of contact, while making the ordering and payment process more efficient and moving customers through the …
Get Ready for Holiday Shopping with a Register Health Check
At Retail Tech, retail is our business. Over the past several months, we’ve heard from our customers about the significant challenges and severe impacts that the Covid-19 pandemic has had on their businesses in 2020. Retail Tech wants to help retail stores end the year strong. As retailers prepare …
How to Retain Restaurant Customers Using Point of Sale
Running a profitable restaurant is challenging in the best of times. Today, restaurants are struggling like never before. Amidst these unprecedented challenges, owners and managers are doing all they can to engage and retain restaurant customers, trying new offers and incentives to get customers in …
What is POS Hardware and How Can It Boost Business?
Whether you’re new to retail or have been in the industry for several years, the prospect of upgrading to a new point of sale (POS) system can be daunting. In an effort to demystify the products and the process, we’re sharing a brief overview of POS hardware components, and why a point of sale …
How to Transition to a New Rewards Program
A loyalty or rewards program can be a powerful tool for a retail store or restaurant. Customers will feel known and valued, and the prospect of saving money keeps them coming back. But what happens when a loyalty program is no longer a cost-effective solution for a business? Making a change could …
What is Unified Commerce?
And how can it help retail stores boost business in the new retail landscape? The shift from physical retail toward e-commerce was well underway before 2020. But when the coronavirus pandemic hit, with store closures and stay home orders, the move to digital retail went full speed ahead. Now, as …
Managing Returns and Exchanges as Retail Reopens
Returns and exchanges are an inevitable aspect of retail, and that is truer now than ever. Studies show that e-commerce has up to three times the return rate of brick and mortar retail. Stores that pivoted to online sales or curbside pickup during coronavirus closures may be facing an influx of …
How a POS System Can Keep Track of Kitchen Costs
Restaurants operate on thin margins, and every cost-saving measure can make all the difference to a struggling restaurant’s bottom line. This was true before COVID-19, and it is even more pronounced now, as most restaurants have closed or pivoted to carry out and delivery service only. With …
How to Clean and Disinfect a POS System
As grocery and other retail stores continue to provide essential services to their communities, it’s vitally important that POS systems are frequently cleaned and disinfected, to protect both workers and customers from the spread of COVID-19. We have a few general tips and guidelines for how to …
Save Time and Boost Efficiency with Point of Sale
A point of sale system is a retailer’s best friend. Not only can it perform the basic function of a retail store or restaurant – processing payment – but it can streamline processes, improve efficiency, and ultimately save a significant amount of time and money. Here are a few ways a point of …
Is it Time to Upgrade Your POS System?
It can be difficult to know when it’s time to upgrade your point of sale system. If your POS hardware is doing everything you need it to, it’s tough to justify the expense of a new POS system. But don’t wait until your hardware stops functioning completely. Upgrading to a new system could streamline …
Retail Tech Announces New Office Building
Retail Tech Inc. was founded in 2000 with just two employees and one 1,800 square foot warehouse. Over the past 20 years, we have grown significantly, thanks in no small part to our dedicated team and loyal customers. Now, with nearly 200 employees, we have officially outgrown our current office, …
How to Boost Sales with Offline Marketing
In today’s digital marketing-focused world, it’s easy to forget about the more traditional methods of offline marketing – and how powerful they can be. This is especially true for small and local businesses, such as retail stores, restaurants, salons, fitness studios, agencies and more. There are …
Best Tips to Run Effective Promotions
Sales, specials and promotions can be an effective tool, both for drawing new and existing customers into a store, and getting them to spend more once they’re in. But when promotions are executed broadly, haphazardly, or without a specific goal or target in mind, they can actually hurt the bottom …
Build Customer Loyalty Through Returns
Returns are expensive, disruptive, and time-consuming, but they’re an inevitable fact of life for retailers. A 2018 survey by the National Retail Federation found a median return rate of 10 percent in U.S. retail stores. This adds up to about $370 billion in returned merchandise. Further, return …
