Your retail store has loyal customers. But does it have advocates? The difference between loyal customers and advocates is small, but important. Customers may shop frequently, take advantage of promotions and make large purchases. But an advocate has a relationship with a retail store or brand that …
Focus on Customer Service for Holiday Shopping Success
At the heart of everything in retail – from conversion and sales to customer loyalty and brand reputation – is one essential, often overlooked tool: store associates. Customer service is a hugely important part of the customer journey. It can have a significant impact on store performance. It’s also …
Use Your POS Data to Improve Product Performance
Retail analytics and performance metrics can be powerful tools for understanding customer behavior, seasonal trends, inventory issues and all other facets of retail management and operations. One benefit of using these tools is that they are already available to store owners and managers – in your …
Refurbished POS Equipment Provides Greater Security
When your retail store or restaurant buys used POS equipment that has not undergone a rigorous inspection and cleaning, you’re not only at risk of buying broken or worn hardware, but also outdated software that limits payment processing and leaves your business and customers vulnerable to security …
Engage and Convert with Smart Store Design
Despite the increasing popularity of online shopping, brick and mortar retail stores still – and will always – be the preferred shopping method for many consumers. Physical stores allow customers to see, feel and try items on, to be assisted by sales associates, and to simply have the shopping …
Use Sensory Experiences to Improve Customer Retention
We’ve written extensively on the changing landscape of the retail industry and the shift toward a more personalized, interactive in-store experience. A new study has found that the sensory elements in a store can have a significant impact on the shopping experience. These elements also play a role …
Onsite Maintenance
An Onsite solution is a perfect fit for a retailer who wants to be proactive about their maintenance requirements. Retail Tech’s Onsite offering is as easy as notifying your account representative of your need. We will then respond directly to your site and deliver you service. …
Start Your Next Project With Our Solution Specialists Today
Retail Tech’s custom solution’s team understands what it takes to get a project done. Our trained technicians build your unique solutions to spec. And we understand the importance of doing it right, on time, and cost effectively. We are able to provide many of today’s top-market Retail Store IT …
