Purchasing a point of sale system is not the end game for retailers. In fact, it is only the beginning of a long relationship with your point of sale platform. According to retailers, the main concern for operators, regardless of industry, is reducing costs in any way possible (this should not come as a surprise). What people often fail to recognize is the option that costs you less initially, may end up being more expensive in the long run. Think about a car. While some may opt for a low-cost automobile, they must also be prepared to spend more on upkeep. On the contrary, incurring higher costs upfront often gives a buyer piece of mind. Just like the durability and design of the car are meant to last longer, and sustain greater usage. Often, an extra thousand dollars upfront will translate into a myriad of cost savings post-sale; you have to think of the total end cost.

So, how do you make up for higher upfront expense? …Save money in the usage costs! When deciding on your next point of sale platform, remember to check on a few things…

Deep sleep automation, lower power consumption, and less paper waste are all part of the successful savings recipe to be considered in a point of purchase. Think about this before you decide to purchase the cheaper option…don’t wait for your first utility bill to kick you in the butt!

“Retail-Hardened” Systems

Imagine this….Mom sets her two year old up on the counter as she is paying for her items. The child accidently spills his apple juice down the front of your new POS display. Can you see this happening? Are you prepared to incur the costs to replace the screen?

Instead, think ahead! Have your point of sale terminals been “Retail hardened?” A term coined by IBM, Retail-Hardened systems have been put through a number of tests and are prepared to withstand the harshest conditions. These tests include but are not limited to electrostatic discharge, thermal dynamics, spills and drips, magnetic susceptibility, operational vibration, and drop fragility testing.

Maintenance and Repair Costs:

Reality is that parts break. Not only can repair be expensive, but it is also a major hassle. Nothing lasts forever, but preventative maintenance can include buying a system that is durable. Obviously, more use creates a greater risk for repair. You owe it to yourself and your employees to purchase a platform that isn’t going to break down during retail season, don’t you think?

Built to Last:

With technology, your business needs are ever changing. Finding a system that allows you to swap out existing devices with new upgrades helps you plan for the future. The economic feasibility of rolling out new systems every time technology is updated is bonkers! Who has the money to do it? Invest in a solid platform that is built to withstand the test of time in all facets.

Well, there you have it. Saving money goes far beyond the initial sale; the real price is the total cost to you. Plan ahead, and make sure to consider EVERYTHING before you decide to buy that cheaper point of sale platform!

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Other Industry Blogs:

IBM: A Smarter Planet Blog: Retail

IST POS Industry Insights

POS Software

APG Cash Register Blog