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Use POS Analytics to Increase Holiday Sales

November 10, 2022

POS analytics for holiday sales

Holiday shopping season is here, and retailers are working hard to overcome the challenges of the last few years and finish 2022 out strong. A point of sale system can help by providing robust data about products, customers, and trends, providing guidance that will help maximize customer spend. Here …

Filed Under: Latest in Tech, POS Solutions, Retail Environment Tagged With: analytics, data, holiday shopping, retail, retail environment, retail store, Retail Tech

Is Your POS System Ready for the Holiday Shopping Season?

October 13, 2022

holiday shopping season

At Retail Tech, our retail customers are our #1 priority. We want to help you have a successful holiday shopping season and end the year strong. A functional, efficient, and up to date point of sale system will help you achieve that. For a limited time, Retail Tech is offering Holiday Point of …

Filed Under: Latest in Tech, Retail Environment Tagged With: pos solutions, retail, retail store, Retail Tech, retailers

The Benefits of Self-Checkout

August 16, 2022

benefits of self-checkout

In the years preceding the pandemic, retail stores were beginning to install and integrate self-checkout systems. Larger retailers had already installed self-checkouts, but adoption was slower for small businesses, mainly for budgetary and logistical reasons. When the pandemic began, however, …

Filed Under: Latest in Tech, POS Solutions Tagged With: checkouts, pos equipment, pos hardware, pos solutions, retail store, self checkout

How to Create a Customer-Focused Return Policy

July 13, 2022

customer-focused return policy

Today’s retail customers are shopping online more than ever. There are several reasons for this – ease and convenience, the continuing fluctuation of the pandemic, wider availability, and more. Although online shopping can boost retailer sales, it also leads to an increase in returns and exchanges. …

Filed Under: Latest in Tech, Retail Environment Tagged With: checkouts, exchanges, retail, retail store, retailing, returns

What is Compassionate Retail?

June 14, 2022

compassionate retail

Amidst rising prices, supply chain challenges, and economic wariness, it’s a tough time for both retailers and consumers. As we navigate a changing retail landscape, we should work together to make life and business easier for all of us. That’s the concept behind compassionate retail, a new movement …

Filed Under: Latest in Tech, Retail Environment Tagged With: retail, retail environment, retail store, retailers, retailing

How to Update Retail Merchandising for Spring and Summer

April 14, 2022

spring summer merchandising

Retailers are always working a season (or more) ahead. Holiday preparations start during the summer months, spring styles arrive in winter, and brands start working on back to school before the previous school year even ends. As the spring and summer shopping seasons get in full swing, here are a …

Filed Under: Latest in Tech, Retail Environment Tagged With: merchandising, retail, retail environment, retail store, retailers, spring, summer

Retail Lessons from Convenience Stores

February 15, 2022

convenience stores

In the vast retail landscape, convenience stores are easily overlooked. However, if you’re a retailer or small business searching for new ways to build your customer base and increase sales, you may want to look at the practices of the modern convenience store. The c-store model has takeaways …

Filed Under: Latest in Tech, Retail Environment Tagged With: retail, retail store, retailing, technology

Three Metrics to Pull from Point of Sale Data

January 18, 2022

point of sale data to track

Now more than ever, retail stores and small business are finding new and inventive ways to do more with less. Whether that’s leveraging digital marketing, offering creative promotions, or shaking up branding and merchandising, retailers are making it work. That includes making full use of every tool …

Filed Under: Latest in Tech, POS Solutions Tagged With: point of sale, retail store, Retail Tech, retailers, retailing

How to Avert Supply Chain Challenges Using Point of Sale

November 2, 2021

supply chain challenges

By now, most U.S. retailers and consumers have felt the effects of the supply chain issues that have plagued much of the world for the last several months. As the holiday shopping season approaches, brands and retailers are working overtime to secure the products they need to sell in order to meet …

Filed Under: Latest in Tech, Retail Environment Tagged With: point of sale, pos, pos solutions, retail, retail store, supply chain

What Should Retailers Keep in the Post-Pandemic Era?

July 28, 2021

post-pandemic retail

As in most industries, there is no “back to normal” for retail after the pandemic. Customer behaviors and expectations have changed significantly over the last 18 months, and many of those changes are here to stay. So what should retailers keep in the post-pandemic era, and what should they leave …

Filed Under: Latest in Tech, Retail Environment Tagged With: retail, retail store, retailers

How to Increase Sales in the Checkout Line

June 30, 2021

checkout line

The checkout line is one of the best and easiest ways to increase customer engagement and spend. And because it’s generally the last step in a shopping trip, the checkout can either make or break a customer’s in-store experience. But many busy retailers overlook the checkout line and cash wrap. …

Filed Under: Latest in Tech, Retail Environment Tagged With: cash register, checkouts, retail, retail environment, retail store, retailers, retailing

5 Ways a POS System Can Support Business Growth

May 18, 2021

How POS Systems Support Growth

As we begin to put the pandemic behind us, retail stores and small businesses are looking toward the future and planning what comes next. Whether you’re working to make up lost profits or aiming for growth, a point of sale (POS) system can help you reach your goals. Continue reading to learn how …

Filed Under: Latest in Tech, POS Solutions Tagged With: cash register, e-commerce, inventory, pos solutions, reporting, retail store

6 Lessons From 2020 for Retail Success in 2021

February 11, 2021

2020 lessons for retail

After a tumultuous year, retail store owners and managers are beginning 2021 with some degree of clarity on what the year will hold. Hopefully, retail will look more like it did pre-pandemic, but it’s likely that current conditions – capacity limits, mask requirements, and customer hesitation – will …

Filed Under: Latest in Tech, Retail Environment Tagged With: point of sale, pos solutions, retail, retail store, retailers, retailing

Get Ready for Holiday Shopping with a Register Health Check

October 22, 2020

register health check

At Retail Tech, retail is our business. Over the past several months, we’ve heard from our customers about the significant challenges and severe impacts that the Covid-19 pandemic has had on their businesses in 2020. Retail Tech wants to help retail stores end the year strong. As retailers prepare …

Filed Under: Latest in Tech, Retail Environment Tagged With: cash register, holiday shopping, point of sale, pos, pos equipment, pos hardware, pos solutions, retail, retail store, Retail Tech, retailers, retailing

Managing Returns and Exchanges as Retail Reopens

June 11, 2020

returns and exchanges

Returns and exchanges are an inevitable aspect of retail, and that is truer now than ever. Studies show that e-commerce has up to three times the return rate of brick and mortar retail. Stores that pivoted to online sales or curbside pickup during coronavirus closures may be facing an influx of …

Filed Under: Latest in Tech, Retail Environment Tagged With: point of sale, retail, retail environment, retail industry, retail store, returns

Are Your Customers Advocates?

December 11, 2019

Retail Shopper

Your retail store has loyal customers. But does it have advocates? The difference between loyal customers and advocates is small, but important. Customers may shop frequently, take advantage of promotions and make large purchases. But an advocate has a relationship with a retail store or brand that …

Filed Under: Latest in Tech, Retail Environment Tagged With: point of sale, pos, retail store

Use Your POS Data to Improve Product Performance

October 24, 2019

Sale or bargain rack

Retail analytics and performance metrics can be powerful tools for understanding customer behavior, seasonal trends, inventory issues and all other facets of retail management and operations. One benefit of using these tools is that they are already available to store owners and managers – in your …

Filed Under: Latest in Tech, POS Solutions, Retail Environment Tagged With: point of sale, pos, retail, retail environment, retail store, retailers, retailing

Engage and Convert with Smart Store Design

September 3, 2019

Retail photo of clothes rack

Despite the increasing popularity of online shopping, brick and mortar retail stores still – and will always – be the preferred shopping method for many consumers. Physical stores allow customers to see, feel and try items on, to be assisted by sales associates, and to simply have the shopping …

Filed Under: Latest in Tech, Retail Environment Tagged With: retail environment, retail store

Use Sensory Experiences to Improve Customer Retention

July 3, 2019

Retail Beauty Sampling

We’ve written extensively on the changing landscape of the retail industry and the shift toward a more personalized, interactive in-store experience. A new study has found that the sensory elements in a store can have a significant impact on the shopping experience. These elements also play a role …

Filed Under: Latest in Tech, Retail Environment Tagged With: retail environment, retail store

Best Tips to Run Effective Promotions

April 30, 2019

promotion

Sales, specials and promotions can be an effective tool, both for drawing new and existing customers into a store, and getting them to spend more once they’re in. But when promotions are executed broadly, haphazardly, or without a specific goal or target in mind, they can actually hurt the bottom …

Filed Under: Latest in Tech, Retail Environment, Sales and Marketing Tagged With: point of sale, retail, retail store, retailers, retailing

Build Customer Loyalty Through Returns

April 8, 2019

returns

Returns are expensive, disruptive, and time-consuming, but they’re an inevitable fact of life for retailers. A 2018 survey by the National Retail Federation found a median return rate of 10 percent in U.S. retail stores. This adds up to about $370 billion in returned merchandise. Further, return …

Filed Under: Latest in Tech, Retail Environment Tagged With: pos solutions, retail, retail store, Retail Tech, retailers, retailing

Use Retail Trends to Improve the Customer Experience

February 12, 2019

retail trends

As we move into the new year, retailers are focused on the bottom line, working to continue the fight against online shopping and improve in-store sales. There are many debates over the best way to do this, but ultimately, it’s pretty simple. By paying attention to retail trends and continually …

Filed Under: Latest in Tech, Retail Environment Tagged With: checkouts, retail, retail environment, retail store, retailers

Focus on Inventory and Pricing to Maximize Sales

January 24, 2019

maximize sales

Shoppers tend to have heightened expectations when shopping at a brick and mortar retail store. This can be both good and bad for retailers who are looking to maximize sales. On the positive side, a happy shopper who had previously only shopped online, but who has a positive in-store experience, is …

Filed Under: Latest in Tech, Retail Environment Tagged With: point of sale, pos, retail, retail environment, retail store, retailers, retailing

Turn Holiday Shopping into Year-Round Success

December 6, 2018

holiday shopping

The holiday season creates many opportunities for small business success. During this busy shopping season, especially with the recent movement to “shop small,” local retailers can attract new customers, increase sales, and build momentum for the year to come. However, those things don’t just happen …

Filed Under: Latest in Tech, Retail Environment Tagged With: holiday shopping, point of sale, retail, retail environment, retail store, retailers, small business

Maximizing the Checkout Experience

November 1, 2018

checkout

In today’s retail market, it’s important to take advantage of every opportunity to increase sales and build customer engagement. However, many retailers aren’t fully maximizing one of the most important aspects of the customer experience: the checkout. In a recent study of grocery customers, …

Filed Under: Latest in Tech, Retail Environment Tagged With: pos solutions, retail, retail environment, retail store, Retail Tech, retailers, retailing

Using Retail Analytics to Drive Sales

October 25, 2018

retail analytics

Analytics are a key indicator in any type of business, but they’re especially important when sales and customer satisfaction are key to success. We’ve previously written a blog post on the importance of evaluating restaurant analytics, but, of course, restaurants and retail stores can be quite …

Filed Under: Latest in Tech, POS Solutions, Retail Environment Tagged With: point of sale, pos, retail, retail environment, retail store, Retail Tech, retailers, retailing

Refresh Your Retail Merchandising for Spring

March 14, 2018

retail merchandising

Spring is on the way, which means that retail stores are launching new product lines and in-store displays focused on the upcoming summer months. Spring is a time for new beginnings, which offers a great opportunity to review and think your overall retail merchandising strategy and …

Filed Under: Latest in Tech Tagged With: retail, retail environment, retail store, retailers, retailing

New Tactics Are Essential As Retail Landscape Shifts

November 21, 2017

traditional retail is changing

The increasing popularity of online shopping, combined with years of chronic overbuilding and shifting consumer preferences, has led to what some are calling the “retail apocalypse.”  While the word “apocalypse” is probably much too dramatic, it’s true that traditional retail is experiencing a …

Filed Under: Latest in Tech Tagged With: business, point of sale, retail, retail environment, retail store, Retail Tech, retailers, retailing

In Today’s Retail Industry, Personal Connection is Key

September 21, 2017

personal connection in retail

It seems that every article or thinkpiece that discusses the retail industry has one message: retail is dying. But, as a company that works closely with retailers of all different sizes and in different markets, we at Retail Tech know that is simply not true. Retail is changing, yes, and business …

Filed Under: Latest in Tech Tagged With: point of sale, retail, retail environment, retail store, retailers

Adapting to a Changing Retail Industry

June 30, 2017

retail industry

There’s no denying it: the retail industry is changing. In fact, some experts claim that retail – or, more accurately, traditional brick and mortar retail – is dying. And in the face of falling profits, store closings and bankruptcies, it may seem as if that’s the case. But retail can’t – and …

Filed Under: Latest in Tech Tagged With: point of sale, retail, retail industry, retail store, retailers

4 Mobile Marketing Trends for 2017

January 17, 2017

Sale notifications from mobile device

How to Use Mobile Marketing to Keep Customers Engaged These days, marketers are investing heavily in mobile as their tactic to keep customers engaged and keep up with expectations. Providing valuable and relevant content is what the consumers look for and what keeps them coming back. As technology …

Filed Under: Latest in Tech Tagged With: 2017 trends, digital marketing, mobile marketing, mobile wallet, retail environment, retail store, Retail Tech

Consumer Trends Call for New Retail Strategies

November 7, 2016

Welcome to the Future of Retail

Reinventing Retail for 2020 Shopping is a large part of every culture. Whether it is getting the basics or going for the new and fun items, retail has been around for over 100 years. Shopping has evolved from the “mom and pop” shops to giant global corporations that offer just about anything. Now …

Filed Under: Latest in Tech Tagged With: payment systems, point of sale, pos, pos equipment, pos hardware, pos solutions, retail, retail environment, retail store, Retail Tech

Why Your Chip Card is Still Not Accepted Everywhere

August 16, 2016

Chip reader on Verifone Machine

Slow Transition for a Big Change to Chip Card Processing Most companies now have chip card readers, but some have been slow to implement the new technology. The United States began accepting chips on credit cards on October 1st, 2015. This also made merchants responsible for fraudulent charges made …

Filed Under: Latest in Tech Tagged With: chip card, chip card reader, point of sale, pos, pos equipment, pos hardware, pos solutions, retail, retail environment, retail store, Retail Tech, retailers, retailing, technology

Top 10 Benefits of Using a Point of Sale (POS) System

July 22, 2016

Slider example

Cash Registers Vs. POS Systems For many years, cash registers were the only way to go when completing sales in a store, shop, or restaurant. But with the advent of technology, the options have expanded to a variety of systems that work best for your business. Point of Sale systems have many …

Filed Under: Latest in Tech Tagged With: point of sale, pos, pos equipment, pos hardware, pos solutions, retail, retail environment, retail store, Retail Tech, retailers, retailing, technology

Customer Checkout Getting Easier, Faster, Smarter with IBM Retail Systems

January 20, 2012

ARMONK, N.Y., Jan. 17, 2012 /PRNewswire/ -- IBM (NYSE: IBM) today announced retail technology aimed at empowering "bricks-and-mortar" retailers to claim their place at the center of the newest multichannel shopping trends. The technology is part of a growing number of IBM Smarter Commerce offerings …

Filed Under: News Tagged With: ibm retail, ibm retail store, ibm retail store solutions, ibm surepos, international business machines corporation, payment systems, point of sale, retail store, server hardware

IT Managers: Are you Asking the Right Questions about POS Hardware?

January 27, 2011

Is your business looking to upgrade to a new POS  Hardware platform? Are you in the process of finding a reliable reseller? If we were IT managers, these are the questions we would ask!   What can you tell me about your company? While this may seem obvious, a lot of people forget to ask this …

Filed Under: Latest in Tech, News Tagged With: hardware, manager, point of sale, pos hardware, retail store

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