Often, newer is better. We don’t recommend you break the bank to always buy the newest technology, but newer is just as good. The most advanced models of POS systems offer more advanced technology, time-saving features, and an improved customer experience. With next-generation POS systems, you have the opportunity to invest in a newer, better experience for you and your customers.
While older, outdated systems get the job done, the fact of the matter is that the newest systems do it better, faster, and more efficiently. If you want to save time and money in the long run, investing in next-generation point of sale systems is one of the best ways to improve your business. Curious to learn how? Keep reading to discover how enhanced efficiency and customer experience with next-gen POS systems are achieved.
Just like an old phone or car, POS systems start to slow down and degrade over the years. Unfortunately, technology is one of those things that isn’t worth more with age. The hardware for technology also wears down and, eventually, stops working. The more data that is stored on a device, the more clogged it becomes, and the harder it has to work to keep up. All of this can be applied to your company’s POS systems.
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Comparing Old vs. New POS Systems |
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Old POS System |
New POS System |
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Slow and intermittent lagging |
Faster processing |
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Limited payment options |
Wide range of payment options |
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Difficult or nonexistent integration |
Easy and vast integration options |
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Minimal inventory management |
Enhanced inventory management with real-time tracking |
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Old, outdated software updates |
Better, more automatic software updates |
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More expensive to maintain |
High investment with less maintenance needed |
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Security flaws and outdated protection |
Improved data security |
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Negative customer experience and lower satisfaction |
Positive customer engagement and satisfaction |
There are a handful of benefits that your company can experience by investing in a next generation POS system, including:
With a wealth of new benefits that accompany upgrading to a next gen POS system, it’s hard not to make the switch. But the most important benefits come down to enhanced efficiency and improved customer experience.
One of the greatest benefits of switching to a next generation point of sale system is enhanced efficiency and a faster checkout process. The biggest change you’ll see is an immediate improvement to the speed of service and anything you use the POS system for. Whether you’re tracking inventory, managing your team, backing up data, or simply checking out merchandise, everything becomes noticeably more streamlined. Newer systems have fancier hardware that’s oftentimes virtually unused (outside of testing or used POS systems) and boasts incredible speeds.
The second greatest benefit of a next gen POS system is improved customer experience and satisfaction. With faster speeds and newer features, your customers will see a visible improvement in their experience at your store. Whether they gained new self checkout options, better security measures for their data, or simply a faster overall experience, they’ll see the difference for themselves. When making the decision to come back to your establishment, they’ll remember the feelings you left them with. Do you want them to remember a slow POS system that adds extra time to their day, or do you want to remind them that your services are fast, seamless, and come with a variety of user-friendly features?
When making the decision to upgrade your point of sale system, it’s imperative to consider your company and your customer’s needs. Some considerations to keep in mind when making your decision include:
Related Read: What Should You Consider When Choosing a POS System?
If you’re wanting to upgrade your point of sale system to a next generation machine, you have two options: investing in a brand-new system or getting a newer, used POS system. Getting a brand-new POS system is a great option when you have it in the budget, but sometimes that’s just not feasible. The next best option is upgrading to a newer, used point of sale system that improves efficiency and user experience while still matching your budget.
At RTI, we have a team of professionals that can help you pick out the right POS system for your company. We’ll help you find the system that fits your needs and improves both efficiency and customer service. Contact us today, and we’ll help you get started.