As a restaurant owner, you know firsthand how important it is to not only reduce waste but provide speedy and accurate service to your customers. From splitting checks to reducing order errors, using a POS system can have incredible benefits for your restaurant. Let’s start by understanding what exactly a POS system is.
What is a POS System?
A POS System, or Point of Sales System, is a setup of software and hardware used by restaurants, and other retail businesses, to manage operations, from sales to customer service. It is a single system that will provide you with most of the essential tools needed to run your business as effectively and profitably as possible.
Read: The Essential Components of a Point of Sale System
What Can a POS System Offer Your Business?
Most POS systems will offer the following features:
Sales Processing
Allow you to take orders, calculate costs, and take payments. A good POS system will allow you to split orders easily by seat or table and take several forms of payment, from debit and credit to cash and gift cards.
Inventory Management
Keep track of your inventory in real-time, and often even automate ordering when stock gets low. This is a great way to improve customer service as well as staff will know right away when menu items are no longer available due to stock.
Employee Management
Many POS systems will let employees clock in and out, sending those details over to make payroll easier and improve security.
Reporting and Analytics
Detailed reports on your entire business, letting you make data-driven decisions about what is selling well, what promotions are working, and how best to staff your restaurant.
6 POS Reports That Make Restaurant Management Easier
Customer Management
Some POS systems will include Customer Relationship Management (CRM) features, allowing you to track customer interactions and behaviors, so that you can use targeted marketing and loyalty programs.
Learn More: How to Retain Restaurant Customers Using Point of Sale
Integrations
Modern POS systems are designed knowing that you likely have other systems already in place that you would like to connect all together, such as your finance tool or delivery apps.
Hardware Components
A POS system is made up of more than just software features, it will also include your cash drawers, receipt printers, payment devices, and typically a computer or tablets for staff to take orders on.
Growing your Restaurant with a POS System
A POS System is not only your greatest ally for growth, but is practically a necessity for scaling your business. A POS of course allows you to standardize processes, delivering consistent experiences in your establishment, even if you have multiple locations, but it also provides a single point for management of inventory, reducing ordering costs, and menu updates, ensuring you can grow your brand without compromising on efficiency.
Whether you are a small restaurant with a single counter for ordering, or a multi-location restaurant group, a POS system will become your backbone and basis for delivering great service and growing your business.
For questions regarding POS systems, and to find the right POS system for you, visit our website at http://retailtechinc.com/ or call toll free at 1-877-580-9687.
Retail Tech carries a wide variety of new and refurbished POS equipment. We offer installation and staging, POS printer repairs, and more. If you need help choosing a POS system, contact our POS systems specialists for help finding the perfect point of sale solution for your small business.