Running a profitable restaurant is challenging in the best of times. Today, restaurants are struggling like never before. Amidst these unprecedented challenges, owners and managers are doing all they can to engage and retain restaurant customers, trying new offers and incentives to get customers in the door and keep them coming back. A point of sale system is a valuable tool in engaging and retaining restaurant customers, and the improvements you put in place today will benefit your business long after the pandemic ends.
Contact Retail Tech to learn more about how a POS system can help your business retain customers.
Online Ordering and Tracking
This is even more essential today, as customers seek maximum convenience and simplicity when making their takeout dinner plans. This is a good investment that will benefit your business both now and after dining restrictions are lifted.
Eliminating Wait Times
Long and unpredictable wait times are some of the biggest barriers to customer satisfaction and retention. A point of sale system can allow restaurant customers to “get in line” virtually before leaving home, or to order online and go right to the register when they arrive.
Tableside Orders and Payment
There are many benefits to giving restaurant customers the ability to order and pay from the table. Not only is it a safer option for staff and customers, but it decreases the likelihood of errors and reduces wait times. It can also improve turnover times.
Loyalty or rewards programs are an easy and effective way to offer incentives to loyal customers – and to keep them coming back. Use your point of sale system to offer a specific program that is tailored to your customers.
Does your restaurant point of sale system boost customer engagement and retention? If you need your POS system to do more, give Retail Tech a call. We can help you find the right solution for the unique needs of your business. Get in touch today!
Retail Tech carries a wide variety of new and refurbished point of sale hardware and equipment. We offer installation and staging, retail POS system repairs, and more. If you need help choosing a hybrid POS solution, contact our POS systems specialists for help finding the perfect point of sale solution for your retail store, restaurant or other small business.
(This is an updated blog post that was originally published in May 2018.)