Retail heat mapping is a great way for companies to explore the positives and negatives of their store layout, to figure out how to improve their space and customer experience. By tracking customer foot paths and patterns, dwell time in certain areas, slower areas, and more, it helps determine how ...

In today’s retail market, it’s important to take advantage of every opportunity to increase sales and build customer engagement. However, many retailers aren’t fully maximizing one of the most important aspects of the checkout experience: a more efficient retail checkout experience and greater ...

Retail heat mapping is one of the best ways to determine where customers spend the most time in a store. With this advanced technology, retailers can gain new insights into customer movement and behavior patterns to determine what works and what doesn’t. Here at Retail Tech, we offer advanced heat ...

While the first self-checkout machines were invented back in 1984, they were slowly becoming integrated into retail and didn’t become commonplace until the pandemic hit in 2021. During this time, they rolled out in droves to keep up with consumers who wanted a contactless shopping experience. ...

Without frequent changes, most retailers perform a Wi-Fi survey every year or two. However, if your network infrastructure is experiencing challenges or undergoing new site-specific changes, it’s important to have a wireless network survey done more frequently. Outside of routine maintenance ...

Retail Hardware Buying Guide for IT Managers Whether your business is looking to upgrade to a new POS (point of sale) hardware platform or you’re in the process of finding a reliable reseller or retail device supplier, it’s important to ask the right questions as an IT manager. In this blog, we’ll ...

Insights From NRF 2026: Trends and Innovations Shaping Retail If there’s one thing you should know from NRF Retail’s Big Show, it’s that the strongest retailers are leaning into innovation and the newest retail technologies—and using them to their advantage. To summarize the experience for those in ...

Modern retail equipment runs on wireless systems. Everything from point of sale (POS) systems to inventory scanners to security cameras and guest wi-fi runs from one point—a great internet connection. However, if something is going on within your retail store–just one thing slightly off—it can ...

Returns are expensive, disruptive, and time-consuming, but they’re an inevitable fact of life for retailers. According to Capital One Shopping research from 2024, online sales had a 39.2% return rate, totaling $362 billion in returned merchandise. Of those returns, $104 billion were fraudulent, ...

As consumer trends and marketing keep changing, it’s more important than ever to keep your retail technology up to date. Outdated practices can get in the way of user experience, but by following trends and modernizing your point of sale equipment, customer service can be at an all-time high. The ...

With the holiday season, retailers are prepared for the rush, but they are also looking ahead to the new year. If your store or brand has had a successful retail holiday season in recent years, but it slows down after the holidays, you’re not alone. However, you may be wondering how to maintain ...

Updating technology across connected retail stores streamlines operations, unifies customer experience, and provides detailed analytics that can be used to enhance performance. However, the step is knowing how to implement retail tech across multiple stores and locations for a smoother experience. ...

Retailers are focused on the bottom line, working to continue the fight against online shopping and improve in-store sales. There are many debates over the best way to do this, but ultimately, it’s pretty simple. By paying attention to retail trends and continually adjusting sales tactics to better ...

Technology and the retail industry are changing constantly. Consumer shifts are happening across the world, and technology plays a major role in keeping up. If you’re not adapting to the changes, it can be hard for your company to compete with competitors. As a result, your customer service can ...

In a perfect world, you’d buy brand-new retail technology, skip routine annual maintenance, and your POS system would live forever. Unfortunately, retail tech is just like any other system with moving parts and complex technology: it won’t thrive without a little love and a tender touch. Just like ...

Holiday season preparedness is crucial for retailers all over the world. This is often the busiest time of the year, and wowing your customers with easy-to-use technology, customer loyalty programs, and fast service is a must. Without offering these benefits to consumers, you simply can’t compare ...

It’s the peak of summer—barbecues and lake days are in full swing—and it’s the perfect time to start thinking about the holidays. While the winter holidays are far off, it’s never too late to start planning early. Especially when the back-to-school rush starts in August and Christmas shopping chaos ...

Self-checkout registers and kiosks are one of the easiest, most effective ways to help retailers reduce excessive waste and energy use. In one fell swoop, this simple technology upgrade ensures your entire sales process is easier, more affordable and better for the planet. In this blog, our team at ...

Energy-efficient retail technology and POS systems have a few major benefits. Low-power POS terminals mean you save energy and money spent on electricity. Energy-efficient POS systems lessen your carbon footprint in the world. Newer, updated systems positively impact customer service. It’s a ...

Inflation keeps rising and so do your prices in your retail company. As a result, businesses are left trying to cut exorbitant prices where they can. One of the first places they look: retail energy costs. By cutting back on energy consumption, it can save you a good chunk of money over time. More ...

One of the easiest ways to improve customer loyalty and satisfaction is a super easy switch: modernizing the shopping experience with advanced retail technology. This one simple switch ensures you can keep up with the competition, offer valuable tools to your employees and customers, improve ...

When it comes to retail technology and POS systems, you want the perfect balance between new and used tech. You don’t want to overspend by constantly buying the newest tech, but you also don’t want something decrepit and unreliable—especially when it’s the one system holding your business together. ...

Choosing an all-in-one POS provider is an easier way to get all of your point of sale needs met without having to separate each process. Opting for all-in-one POS and retail tech services provider is akin to finding a wedding venue and wedding planner with everything included rather than having to ...

Heading into 2025, a surplus of retail trends is predicted to shape the industry. Keeping up with the trends is essential for companies hoping to meet customer needs and see the most success in the coming year. By understanding and meeting the fluctuating trends, you can better understand your ...

A seamless self-service experience is crucial to your company’s long-term longevity. By making this one change to your business, you can amplify customer service and increase overall revenue. Self-checkouts and self-service kiosks are trending currently because they allow your customers to take ...

Often, newer is better. We don’t recommend you break the bank to always buy the newest technology, but newer is just as good. The most advanced models of POS systems offer more advanced technology, time-saving features, and an improved customer experience. With next-generation POS systems, you have ...

Self-service systems are a make or break option for your company because they need to speed up the process while making it easy for your customers to use. With so many options on the market, it seems impossible to learn how to choose the right self-checkout system for your store. It involves a ...

When your POS systems break, you have an inner dilemma. Your brain is pushing you to choose the more skilled repair service to fix the problem correctly the first time, but your wallet is pushing you towards the cheaper, faster, and more questionable option. But did you know your technology repair ...

Customer loyalty, unfortunately, doesn’t come free. Trust isn’t freely given; it’s earned. Which is why learning how to promote customer loyalty is essential to completing sales and garnering repeat business. By creating a company people can trust, people will keep coming back and sharing their ...

Not every business can afford to get brand new retail technology every couple of years, but every business will experience maintenance needs at some point. When inhouse troubleshooting isn’t cutting it, and repairs are needed, it can impede normal business operations and cause a lot of unnecessary ...

It isn’t new that a good customer review equates to positive success in your retail business. But what might be new information is that a positive point of sale (POS) experience can lead to good reviews – which leads to greater success. With years in the POS and technology industry, Retail Tech ...

Technology is a wonderful tool, but it can also be finicky and need troubleshooting from time to time. If you are experiencing more troubleshooting needs than you’d like to admit, you’re in the right place. With years in the industry, our team at Retail Tech Inc. knows retail point of sale and ...

With so much information stored in your point of sale equipment and the cloud, it’s more important than ever to know the top security features to look for in a POS system. Updating your technology means you have even more room for storage, which means you’ll want the proper features to keep your ...

During these unpredictable times when purchasing is just as prevalent but people don’t want to risk their health in the process, point of sale systems with contactless payment have taken the world by force. Now, they are as integrated into our system as swiping mechanisms and chip readers. So, that ...

Leveraging POS Technology Every retail or robust business needs an inventory management tool, such as a point-of-sale (POS) system. Especially when there’s a lot of inventory and points to track. Whether your business pertains to retail, the food industry, healthcare, or something else, ...

At Retail Tech, retail is our business. In recent years, retailers, both large and small have faced many challenges, resulting in businesses to embrace innovation and advanced technology like never before. In this era of limitless shopping options, delivering the best possible customer service and ...

From Black Friday through to Christmas and New Years, shopping hits all-time highs over the holiday season for just about every business. In the midst of preparing for this holiday season, have you ensured your technology and POS system is ready for the rush? With the season rapidly approaching, ...

Cash Registers vs. POS Systems For many years, cash registers were the only real option when completing sales in a store, shop, or restaurant. But with the advent of technology, the options have now expanded to a variety of systems, allowing you to find the one that works best for your business. ...

Shoppers have infinite options for services they seek, products they buy in person and online, and within the hospitality and entertainment industries. Because of this, the need to build customer loyalty has never been greater. More than ever, businesses need the value that repeat customers bring ...

In today’s fast-paced environment, businesses must continuously improve their efficiency and productivity to remain successful. A point-of-sale (POS) system is one of many pieces of technology that can help companies achieve this. A POS system is so much more than a means to the checkout process. ...

Online shopping is nothing new and has become a part of life for most of modern society. Online shopping experienced significant growth, especially in the past few years, particularly due to the global pandemic. As we continue to move forward, consumers and business owners alike wonder what we can ...

In today’s fast-paced retail environment, technology has become essential for businesses to streamline their operations. A point of sale (POS) system can be the solution for those looking to improve operations and increase efficiency. When it comes to point of sale systems, there are a few ...

The retail industry is rapidly evolving, and technology is playing a major role in shaping the way consumers shop and retailers do business. With the advancement of technology, the retail industry has been transformed, and retailers are constantly searching for ways to keep up with consumer demand. ...

Today’s retail customers are constantly moving between in-person and online shopping. A shopper may browse online and purchase in-store, or order online and exchange in-store, to list a few examples. Whatever the scenario, it’s important for retailers to be aware of their store’s omnichannel ...

Holiday shopping season is here, and retailers are working hard to overcome the challenges of the last few years and finish out strong. A point of sale system can help by providing robust data about products, customers, and trends, providing guidance that will help maximize customer spend. Here are ...

At Retail Tech, our retail customers are our #1 priority. We want to help you have a successful holiday shopping season and end the year strong. A functional, efficient, and up to date point of sale system will help you achieve that.

Today’s retail customers are shopping online more than ever. There are several reasons for this – ease and convenience, the continuing fluctuation of the pandemic, wider availability, and more. Although online shopping can boost retailer sales, it also leads to an increase in returns and exchanges. ...

Amidst rising prices, supply chain challenges, and economic wariness, it’s a tough time for both retailers and consumers. As we navigate a changing retail landscape, we should work together to make life and business easier for all of us. That’s the concept behind compassionate retail, a new ...

In a busy restaurant, retail store or small business, point of sale equipment is heavily relied on for day to day operations. So, when a piece of POS hardware malfunctions or breaks, it can cause a major disruption for customers, employees, and the business as a whole. Retail Tech’s POS system ...

Retailers are always working a season (or more) ahead. Holiday preparations start during the summer months, spring styles arrive in winter, and brands start working on back to school before the previous school year even ends. As the spring and summer shopping seasons get in full swing, here are a ...

Now more than ever, retail stores and small business are finding new and inventive ways to do more with less. Whether that’s leveraging digital marketing, offering creative promotions, or shaking up branding and merchandising, retailers are making it work. That includes making full use of every ...

There’s a lot of buzz about digital marketing these days. And while digital efforts – email, blogging, social media – can have a huge impact on a retail store or small business’ success, it’s important to maintain those more traditional marketing tactics. To make it easier, we’re sharing a few ...

Running a restaurant is difficult in the best of times. After the past couple of years, restaurant owners and managers are under more pressure than ever. But your point of sale system can make restaurant management easier, if you know which data to pull.

Toshiba recently unveiled an innovative new addition to its lineup of self-service point of sale solutions. Designed for the retail environment, the Pro-X Hybrid Kiosk offers an attractive, compact and economical touchpoint that can be installed virtually anywhere. This provides retailers with ...

The checkout line is one of the best and easiest ways to increase customer engagement and spend. And because it’s generally the last step in a shopping trip, the checkout can either make or break a customer’s in-store experience. But many busy retailers overlook the checkout line and cash wrap. ...

When doing digital marketing, it’s easy to get caught up in likes, retweets and subscriptions. All of those are important to some degree, but for retailers, the ultimate goal of digital marketing is simple: to sell more products and increase overall revenue. By integrating marketing efforts with ...

As the COVID pandemic persists, restaurants are searching for ways to make the dining experience safer, both for customers and staff. Tableside ordering could eliminate multiple points of contact, while making the ordering and payment process more efficient and moving customers through the ...

And how can it help retail stores boost business in the new retail landscape? The shift from physical retail toward e-commerce was well underway before 2020. But when the coronavirus pandemic hit, with store closures and stay home orders, the move to digital retail went full speed ahead. Now, as ...

Retail Tech Inc. was founded in 2000 with just two employees and one 1,800 square foot warehouse. Over the past 20 years, we have grown significantly, thanks in no small part to our dedicated team and loyal customers. Now, with nearly 200 employees, we have officially outgrown our current office, ...

On our point of sale blog, we’ve written extensively about the changing retail industry, discussing customers’ desire for engagement and personal connections when they shop. These shifts aren’t just present in retail environments – they’re occurring in restaurants as well. So what can restaurant ...

Reinventing Retail for 2020 Shopping is a large part of every culture. Whether it is getting the basics or going for the new and fun items, retail has been around for over 100 years. Shopping has evolved from the “mom and pop” shops to giant global corporations that offer just about anything. Now ...

In the midst of the technological age, changes occur at a rapid rate. It is nearly impossible to keep up with the changes, but it is possible to be adept at the changes that occur. Keeping ahead of the POS trends is one way to stay updated on what technological changes will be occurring soon. Cash ...

By Samantha Noble, Marketing Manager

You knew it was coming… my recap of NRF 2012. While I spent most of my trip in the Retail Tech booth, in no way was I going to be restricted to a 10 x 10 space the entire time. I had people to see, booths to visit, and sessions to attend! After all, it wouldn’t be a successful trip if I didn’t get ...

“The equipment looked great. I loved the way you had things boxed up. The inner box with handles was pure genius!” -Notable worldwide home furnishings chain We received this reply after shipping enough systems for an entire store of fully integrated, “check-stand ready,” refurbished IBM SurePOS 700 ...

Retail Tech and Lexmark, a global printer and supplies manufacturer, know that preserving the environment is important to you. That is why both companies are committed to designing and selling energy-efficient products and recycling.

Are tablets taking over? According to a New York Times article, Smartphones and Tablets to Take Over in 2011, the message could not be more clear. The article states, “mobile devices that are full-fledged computers" are the next logical progression after personal computers have run their course. ...

After a shortened trip due to a projected blizzard in NYC, I am proud to say that I survived my first trade show, a National Retail Federation show in NYC. I knew that the “Big Show” would be a one of a kind experience. I did not fear I would perish before my return to Minnesota, instead, I came ...

Arend Geurink from Inhouseproductions along with Retail Tech recently completed our first Corporate Video. Let us know what you think!

By: Samantha Noble, Marketing Manager Gen Y often doesn’t think about technological tools, such as the internet, as a new discovery. To us, the internet has always been a lifestyle. We not only use it, but we KNOW everything about it. Or do we? Is that even possible?