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Maintenance, Repair, and IT Field Services

Even the best technology in your stores can benefit from routine maintenance, upgrades, and the occasional repair. This will be especially true when trying to extend the life of your legacy equipment as long as possible.  Retail Tech Inc. has an experienced, nationwide network of specialized technicians providing custom-tailored services ensuring your mission-critical systems remain operational, minimize downtime, and reduce replacement costs. Partner with RTI for the ongoing service you need.

POS Receipt Printer Maintenance


From seasonal maintenance and scheduled service checks to updates and security patches, let Retail Tech Inc. put a routine maintenance plan in place to ensure your stores are ready for what’s next.  


When something goes wrong, you need it fixed…fast. We’re here to get you back up and running. We offer a wide range of maintenance solutions. Some of our customers want a complete solution with dedicated technicians, while others leverage our resources to complement their in-house self-maintenance program. Let us design a repair strategy that fits your business needs: onsite, depot, advanced exchange, or a custom hybrid approach.

Printer maintenance

IT Field Services

Retail Tech Inc. has the experienced team to extend your IT staff — no project is too big or too small for our team to step in and help.

  • Service Desk: When you need a technician onsite for those situations where you need additional resources to perform equipment relocations, new store openings, store closings, cabling, site surveys, and more. Reach out to our Service Desk. We'll coordinate an onsite technician to complete critical tasks at your store in a timely manner.
  • High Voltage: Many times a new convenience electrical outlet is needed when installing new technology. We can provide a licensed electrician to complete the work in coordination with equipment installations.
  • Inside Wiring – Low Voltage: Whether you need your network designed and cable installed or you just need help troubleshooting —  leverage our diverse experience to manage your inside wiring.
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Our nationwide network of retail specialized technicians and Service Delivery Managers will ensure the efficient and thorough completion of every project wherever it may be.

Plan Your Project

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