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Not every business can afford to get brand new retail technology every couple of years, but every business will experience maintenance needs at some point. When inhouse troubleshooting isn’t cutting it, and repairs are needed, it can impede normal business operations and cause a lot of unnecessary strife for your company. However, you can easily simplify your retail technology repairs with our depot repair program. With years spent in the retail technology industry, our team at RTI has seen the time it saves firsthand. Using depot repair, which is a send-in servicing method, can result in less downtime, bigger savings, specialized technology expertise, flexible service options, and quality assurance. Keep reading below to learn more about these advantages of repairing retail technology with depot repair.

Minimize Downtime

With depot maintenance and repair, the result is minimal downtime and maximum repair reliability. The longer your retail technology is out of service, the longer your company suffers  the consequences. When a POS server, printer, or any other machine is down, it can result in relying heavily on other technology, greater stress, and longer wait times. Not to mention, if it’s something serious, your entire system could be lagging as a result. While huge repairs might require on-site work, smaller things are perfect for depot repair. That way, you can stress less and know your technology is in good hands and will be repaired well to get your business back to normal operating speeds quickly.

Greater Affordability

On-site maintenance is convenient for huge fixes, but the price isn’t worth it for small repairs that can simply be sent in. By using our depot repair retail service, you can fix your devices quickly and affordably. Instead of having to pay the fee for On-site maintenance, you can simply send your device to RTI and get it back better than ever – at a fraction of the cost.

Related Read: 5 Tips for Retail Technology Troubleshooting

Specialized Repair

One of the perks of depot maintenance and repair is that specialty parts are generally in the inventory already, so fixes become much faster and easier. On-site maintenance can result in having to order parts or come back another time, resulting in more costly repairs and more time spent trying to solve the problem. By using Depot Repair, however, it helps save both time and money.

Quality Assurance

Another huge benefit to our depot repair program is that repairs are backed by quality assurance. Oftentimes, on-site service may result in follow-up visits if the problem persists. However, by sending in your device, certified service technicians can test your technology and have parts on hand to resolve any complex fixes much faster. On top of that, the best parts and components will be used for repairs rather than the quick fixes that field technicians might offer.

At Retail Tech Inc. we offer high-quality technology hardware solutions through exceptional standards in service, reliability, and cost effectiveness. As a seamless extension of your IT team, we provide end-to-end support and service every step of the way, from planning to procurement, deployment, maintenance and beyond. Contact our experts to get your personal technology solution today!