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In the years preceding the pandemic, retail stores were beginning to install and integrate self-checkout systems. Larger retailers had already installed self-checkouts, but adoption was slower for small businesses, mainly for budgetary and logistical reasons.

Today’s retail customers are shopping online more than ever. There are several reasons for this – ease and convenience, the continuing fluctuation of the pandemic, wider availability, and more. Although online shopping can boost retailer sales, it also leads to an increase in returns and exchanges. ...

Amidst rising prices, supply chain challenges, and economic wariness, it’s a tough time for both retailers and consumers. As we navigate a changing retail landscape, we should work together to make life and business easier for all of us. That’s the concept behind compassionate retail, a new ...

In a busy restaurant, retail store or small business, point of sale equipment is heavily relied on for day to day operations. So, when a piece of POS hardware malfunctions or breaks, it can cause a major disruption for customers, employees, and the business as a whole. Retail Tech’s POS system ...

Retailers are always working a season (or more) ahead. Holiday preparations start during the summer months, spring styles arrive in winter, and brands start working on back to school before the previous school year even ends. As the spring and summer shopping seasons get in full swing, here are a ...

Now more than ever, retail stores and small business are finding new and inventive ways to do more with less. Whether that’s leveraging digital marketing, offering creative promotions, or shaking up branding and merchandising, retailers are making it work. That includes making full use of every ...

There’s a lot of buzz about digital marketing these days. And while digital efforts – email, blogging, social media – can have a huge impact on a retail store or small business’ success, it’s important to maintain those more traditional marketing tactics. To make it easier, we’re sharing a few ...

The retail environment has been changing for many years, but the pandemic significantly accelerated those changes. But while customer behavior has shifted, many foundational practices and preferences remain the same. As we move through and out of the pandemic, retail technology will play a ...

Running a restaurant is difficult in the best of times. After the past couple of years, restaurant owners and managers are under more pressure than ever. But your point of sale system can make restaurant management easier, if you know which data to pull.

Toshiba recently unveiled an innovative new addition to its lineup of self-service point of sale solutions. Designed for the retail environment, the Pro-X Hybrid Kiosk offers an attractive, compact and economical touchpoint that can be installed virtually anywhere. This provides retailers with ...

The checkout line is one of the best and easiest ways to increase customer engagement and spend. And because it’s generally the last step in a shopping trip, the checkout can either make or break a customer’s in-store experience. But many busy retailers overlook the checkout line and cash wrap. ...

When doing digital marketing, it’s easy to get caught up in likes, retweets and subscriptions. All of those are important to some degree, but for retailers, the ultimate goal of digital marketing is simple: to sell more products and increase overall revenue. By integrating marketing efforts with ...

As the COVID pandemic persists, restaurants are searching for ways to make the dining experience safer, both for customers and staff. Tableside ordering could eliminate multiple points of contact, while making the ordering and payment process more efficient and moving customers through the ...

And how can it help retail stores boost business in the new retail landscape? The shift from physical retail toward e-commerce was well underway before 2020. But when the coronavirus pandemic hit, with store closures and stay home orders, the move to digital retail went full speed ahead. Now, as ...

Retail Tech Inc. was founded in 2000 with just two employees and one 1,800 square foot warehouse. Over the past 20 years, we have grown significantly, thanks in no small part to our dedicated team and loyal customers. Now, with nearly 200 employees, we have officially outgrown our current office, ...

Returns are expensive, disruptive, and time-consuming, but they’re an inevitable fact of life for retailers. A 2018 survey by the National Retail Federation found a median return rate of 10 percent in U.S. retail stores. This adds up to about $370 billion in returned merchandise. Further, return ...