Retail Tech, Inc. - Point Of Sale System Solutions

POS Equipment

RMA Login
  • Who We Are
    • History
    • Our Team
    • Awards and Certifications
    • Career Opportunities
  • Solutions
    • POS Hardware Solutions
    • Refurbished POS Hardware
    • POS Parts
    • POS Integration and Staging
    • We Buy Used POS Equipment
    • POS Trade Ins / Upgrades
    • Asset Disposal
    • POS Repair Service & Maintenance
    • Deployment
    • Case Studies
  • Manufacturers
    • All Manufacturers
    • Toshiba
    • Epson
    • HP
    • Zebra
  • Latest in Tech
  • Contact Us

Does Your Restaurant Need Tableside Ordering?

November 17, 2020

As the COVID pandemic persists, restaurants are searching for ways to make the dining experience safer, both for customers and staff. Tableside ordering could eliminate multiple points of contact, while making the ordering and payment process more efficient and moving customers through the restaurant more quickly. And, when dining returns to a more normal experience, the benefits of tableside ordering will remain.

tableside ordering
photo credit: @jaywennington accessed 11/10/20 via CC0

Here are a few of the ways that tableside ordering can improve efficiency and customer satisfaction, according to pointofsale.com.

Increased Table Turns

Tableside ordering can reduce the number of steps in ordering and paying for meals by half. This streamlines the process and turns tables more quickly.

Lower Wait Times

When tables turn faster, customers don’t have to wait as long, either for a table, for food or a bill. This hugely impacts customer satisfaction, which leads to…

Better Tips

Happy customers tip more! And well-tipped servers are happier and more productive, too.

Greater Payment Security

Instead of physically taking a credit card to a busy payment terminal, where it could be lost or misplaced, tableside ordering allows customers to keep their credit cards in hand.

More Opportunities for Customer Engagement

Tableside devices can ask customers to leave feedback, complete surveys, and sign up for an email list right there at the table. This will allow for issues to be resolved immediately, and for customers to remain engaged in the future.

Increased Customer Satisfaction and Profitability

All of these benefits lead to greater customer satisfaction and engagement, less work and better tips for servers, and ultimately, greater profits. Contact Retail Tech to learn whether tableside ordering is a good option for your restaurant.

At Retail Tech, we carry a wide variety of point of sale hardware and software solutions for retail, restaurants, salons and other small businesses. Whatever your business’ unique needs, we can help you configure the right POS solution for you. Get in touch today to get started!

Retail Tech carries a wide variety of new and refurbished point of sale hardware and equipment. We offer installation and staging, retail POS system repairs, and more. If you need help choosing a hybrid POS solution, contact our POS systems specialists for help finding the perfect point of sale solution for your retail store, restaurant or other small business.

Related News

3 Tips to Maintain Retail Holiday Success

The holiday shopping season has come and gone, and retailers are looking ahead to the new year. If your store or brand had a successful retail holiday season, you may be wondering how to …

Take Charge of Omnichannel for Retail Success

Today’s retail customers are constantly moving between in-person and online shopping. A shopper may browse online and purchase in-store, or order online and exchange in-store, to …

Use POS Analytics to Increase Holiday Sales

Holiday shopping season is here, and retailers are working hard to overcome the challenges of the last few years and finish 2022 out strong. A point of sale system can help by providing …

Stay In Touch

  • This field is for validation purposes and should be left unchanged.

logo
Facebook LinkedIn Instagram YouTube Twitter
8600 Shelby Court, Suite 200 Chanhassen, MN 55317
Toll Free: 1.877.580.9687
Phone: 952.380.0493
Copyright © 2023 Retail Tech, Inc | Minneapolis Web Design by BizzyWeb | Log in