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The retail environment has been changing for many years, but the pandemic significantly accelerated those changes. But while customer behavior has shifted, many foundational practices and preferences …

By now, most U.S. retailers and consumers have felt the effects of the supply chain issues that have plagued much of the world for the last several months. As the holiday shopping …

Running a restaurant is difficult in the best of times. After the past couple of years, restaurant owners and managers are under more pressure than ever. But your point of sale system can …

Toshiba recently unveiled an innovative new addition to its lineup of self-service point of sale solutions. Designed for the retail environment, the Pro-X Hybrid Kiosk offers an attractive, compact …

As in most industries, there is no “back to normal” for retail after the pandemic. Customer behaviors and expectations have changed significantly over the last 18 months, and many of …

The checkout line is one of the best and easiest ways to increase customer engagement and spend. And because it’s generally the last step in a shopping trip, the checkout can either make or break …

As we begin to put the pandemic behind us, retail stores and small businesses are looking toward the future and planning what comes next. Whether you’re working to make up lost profits or …

The pandemic turned all of us into online shoppers, whether that’s our preferred way of shopping or not. Many people like shopping in person, and, as vaccines become more readily available, are …

Data breaches have grown increasingly common among retail stores, not only exposing sensitive customer data, but harming the store or brand’s public image and reputation. A data breach can be …

When doing digital marketing, it’s easy to get caught up in likes, retweets and subscriptions. All of those are important to some degree, but for retailers, the ultimate goal of digital marketing …

After a tumultuous year, retail store owners and managers are beginning 2021 with some degree of clarity on what the year will hold. Hopefully, retail will look more like it did pre-pandemic, …

Today’s point of sale systems do much more than take payments and make change. They can collect and track customer data, manage store inventory and employee schedules, facilitate digital and …

As the COVID pandemic persists, restaurants are searching for ways to make the dining experience safer, both for customers and staff. Tableside ordering could eliminate multiple points of …

At Retail Tech, retail is our business. Over the past several months, we’ve heard from our customers about the significant challenges and severe impacts that the Covid-19 …

Running a profitable restaurant is challenging in the best of times. Today, restaurants are struggling like never before. Amidst these unprecedented challenges, owners and managers are …

Whether you’re new to retail or have been in the industry for several years, the prospect of upgrading to a new point of sale (POS) system can be daunting. In an effort to demystify the …

A loyalty or rewards program can be a powerful tool for a retail store or restaurant. Customers will feel known and valued, and the prospect of saving money keeps them coming back. But what happens …

And how can it help retail stores boost business in the new retail landscape? The shift from physical retail toward e-commerce was well underway before 2020. But when the coronavirus pandemic hit, with store …

Returns and exchanges are an inevitable aspect of retail, and that is truer now than ever. Studies show that e-commerce has up to three times the return rate of brick and mortar retail. …

Restaurants operate on thin margins, and every cost-saving measure can make all the difference to a struggling restaurant’s bottom line. This was true before COVID-19, and it is even more …

As grocery and other retail stores continue to provide essential services to their communities, it’s vitally important that POS systems are frequently cleaned and disinfected, to protect both …

A point of sale system is a retailer’s best friend. Not only can it perform the basic function of a retail store or restaurant – processing payment – but it can streamline processes, …

It can be difficult to know when it’s time to upgrade your point of sale system. If your POS hardware is doing everything you need it to, it’s tough to justify the expense of a new POS system. But …

Retail Tech Inc. was founded in 2000 with just two employees and one 1,800 square foot warehouse. Over the past 20 years, we have grown significantly, thanks in no small part to our dedicated team …

Your retail store has loyal customers. But does it have advocates? The difference between loyal customers and advocates is small, but important. Customers may shop frequently, take advantage of promotions and …

At the heart of everything in retail – from conversion and sales to customer loyalty and brand reputation – is one essential, often overlooked tool: store associates. Customer …

Retail analytics and performance metrics can be powerful tools for understanding customer behavior, seasonal trends, inventory issues and all other facets of retail management and …

When your retail store or restaurant buys used POS equipment that has not undergone a rigorous inspection and cleaning, you’re not only at risk of buying broken or worn hardware, but …

Despite the increasing popularity of online shopping, brick and mortar retail stores still – and will always – be the preferred shopping method for many consumers. Physical stores allow …

We’ve written extensively on the changing landscape of the retail industry and the shift toward a more personalized, interactive in-store experience. A new study has found that the …

In today’s digital marketing-focused world, it’s easy to forget about the more traditional methods of offline marketing – and how powerful they can be. This is especially true for small and …

Sales, specials and promotions can be an effective tool, both for drawing new and existing customers into a store, and getting them to spend more once they’re in. But when promotions are executed …

Returns are expensive, disruptive, and time-consuming, but they’re an inevitable fact of life for retailers. A 2018 survey by the National Retail Federation found a median return rate of 10 percent …

As we move into the new year, retailers are focused on the bottom line, working to continue the fight against online shopping and improve in-store sales. There are many debates over the …

For restaurants and retail stores, a point of sale (POS) system can be a powerful tool to increase efficiency, customer service and sales. But the benefits of a POS system are only fully …

Shoppers tend to have heightened expectations when shopping at a brick and mortar retail store. This can be both good and bad for retailers who are looking to maximize sales. On the positive …

Merger will Provide Customers with Streamlined POS Hardware and Service Solutions Happy holidays from all of us at Retail Tech. As we head into 2019, our 20th year in business, …

The holiday season creates many opportunities for small business success. During this busy shopping season, especially with the recent movement to “shop small,” local retailers can attract …

In today’s retail market, it’s important to take advantage of every opportunity to increase sales and build customer engagement. However, many retailers aren’t fully maximizing one of the most …

Analytics are a key indicator in any type of business, but they’re especially important when sales and customer satisfaction are key to success. We’ve previously written a blog post on the …

Food trucks are a great way for aspiring and up-and-coming restaurateurs to break into the restaurant business. In addition, established restaurants often start food trucks in order to …

In busy restaurants, even the smallest inefficiencies can have a huge impact on the bottom line. But the day-to-day responsibilities and challenges of running a restaurant often leaves …