Retail Environment
Retail Trends in 2023: Embracing Technological Advances
February 22, 2023
The retail industry is rapidly evolving, and technology is playing a major role in shaping the way consumers shop and retailers do business. With the advancement of technology, the …
3 Tips to Maintain Retail Holiday Success
January 17, 2023
The holiday shopping season has come and gone, and retailers are looking ahead to the new year. If your store or brand had a successful retail holiday season, you may be wondering how to maintain …
Take Charge of Omnichannel for Retail Success
December 13, 2022
Today’s retail customers are constantly moving between in-person and online shopping. A shopper may browse online and purchase in-store, or order online and exchange in-store, to list a few …
Use POS Analytics to Increase Holiday Sales
November 10, 2022
Holiday shopping season is here, and retailers are working hard to overcome the challenges of the last few years and finish 2022 out strong. A point of sale system can help by providing robust …
Is Your POS System Ready for the Holiday Shopping Season?
October 13, 2022
At Retail Tech, our retail customers are our #1 priority. We want to help you have a successful holiday shopping season and end the year strong. A functional, efficient, and up to …
How to Create a Customer-Focused Return Policy
July 13, 2022
Today’s retail customers are shopping online more than ever. There are several reasons for this – ease and convenience, the continuing fluctuation of the pandemic, wider availability, and …
What is Compassionate Retail?
June 14, 2022
Amidst rising prices, supply chain challenges, and economic wariness, it’s a tough time for both retailers and consumers. As we navigate a changing retail landscape, we should work together to make life and …
How to Update Retail Merchandising for Spring and Summer
April 14, 2022
Retailers are always working a season (or more) ahead. Holiday preparations start during the summer months, spring styles arrive in winter, and brands start working on back to school …
Retail Lessons from Convenience Stores
February 15, 2022
In the vast retail landscape, convenience stores are easily overlooked. However, if you’re a retailer or small business searching for new ways to build your customer base and increase sales, you may …
4 Marketing Tips for Retail and Small Business
December 9, 2021
There’s a lot of buzz about digital marketing these days. And while digital efforts – email, blogging, social media – can have a huge impact on a retail store or small business’ …
How to Avert Supply Chain Challenges Using Point of Sale
November 2, 2021
By now, most U.S. retailers and consumers have felt the effects of the supply chain issues that have plagued much of the world for the last several months. As the holiday shopping …
What Should Retailers Keep in the Post-Pandemic Era?
July 28, 2021
As in most industries, there is no “back to normal” for retail after the pandemic. Customer behaviors and expectations have changed significantly over the last 18 months, and many of …
How to Increase Sales in the Checkout Line
June 30, 2021
The checkout line is one of the best and easiest ways to increase customer engagement and spend. And because it’s generally the last step in a shopping trip, the checkout can either make or break …
As Shoppers Return, Focus on Experience
May 4, 2021
The pandemic turned all of us into online shoppers, whether that’s our preferred way of shopping or not. Many people like shopping in person, and, as vaccines become more readily available, are …
Three Tips to Minimize Risk of Data Breaches
March 16, 2021
Data breaches have grown increasingly common among retail stores, not only exposing sensitive customer data, but harming the store or brand’s public image and reputation. A data breach can be …
6 Lessons From 2020 for Retail Success in 2021
February 11, 2021
After a tumultuous year, retail store owners and managers are beginning 2021 with some degree of clarity on what the year will hold. Hopefully, retail will look more like it did pre-pandemic, …
Get Ready for Holiday Shopping with a Register Health Check
October 22, 2020
At Retail Tech, retail is our business. Over the past several months, we’ve heard from our customers about the significant challenges and severe impacts that the Covid-19 …
What is Unified Commerce?
July 9, 2020
And how can it help retail stores boost business in the new retail landscape?
The shift from physical retail toward e-commerce was well underway before 2020. But when the coronavirus pandemic hit, with store …
Managing Returns and Exchanges as Retail Reopens
June 11, 2020
Returns and exchanges are an inevitable aspect of retail, and that is truer now than ever. Studies show that e-commerce has up to three times the return rate of brick and mortar retail. …
Save Time and Boost Efficiency with Point of Sale
March 18, 2020
A point of sale system is a retailer’s best friend. Not only can it perform the basic function of a retail store or restaurant – processing payment – but it can streamline processes, …
Are Your Customers Advocates?
December 11, 2019
Your retail store has loyal customers. But does it have advocates?
The difference between loyal customers and advocates is small, but important. Customers may shop frequently, take advantage of promotions and …
Focus on Customer Service for Holiday Shopping Success
November 26, 2019
At the heart of everything in retail – from conversion and sales to customer loyalty and brand reputation – is one essential, often overlooked tool: store associates. Customer …
Use Your POS Data to Improve Product Performance
October 24, 2019
Retail analytics and performance metrics can be powerful tools for understanding customer behavior, seasonal trends, inventory issues and all other facets of retail management and …
Engage and Convert with Smart Store Design
September 3, 2019
Despite the increasing popularity of online shopping, brick and mortar retail stores still – and will always – be the preferred shopping method for many consumers. Physical stores allow …
We’ve written extensively on the changing landscape of the retail industry and the shift toward a more personalized, interactive in-store experience. A new study has found that the …
Best Tips to Run Effective Promotions
April 30, 2019
Sales, specials and promotions can be an effective tool, both for drawing new and existing customers into a store, and getting them to spend more once they’re in. But when promotions are executed …
Build Customer Loyalty Through Returns
April 8, 2019
Returns are expensive, disruptive, and time-consuming, but they’re an inevitable fact of life for retailers. A 2018 survey by the National Retail Federation found a median return rate of 10 percent …
Use Retail Trends to Improve the Customer Experience
February 12, 2019
As we move into the new year, retailers are focused on the bottom line, working to continue the fight against online shopping and improve in-store sales. There are many debates over the …
Focus on Inventory and Pricing to Maximize Sales
January 24, 2019
Shoppers tend to have heightened expectations when shopping at a brick and mortar retail store. This can be both good and bad for retailers who are looking to maximize sales. On the positive …
Turn Holiday Shopping into Year-Round Success
December 6, 2018
The holiday season creates many opportunities for small business success. During this busy shopping season, especially with the recent movement to “shop small,” local retailers can attract …
Maximizing the Checkout Experience
November 1, 2018
In today’s retail market, it’s important to take advantage of every opportunity to increase sales and build customer engagement. However, many retailers aren’t fully maximizing one of the most …
Using Retail Analytics to Drive Sales
October 25, 2018
Analytics are a key indicator in any type of business, but they’re especially important when sales and customer satisfaction are key to success. We’ve previously written a blog post on the …