Latest in Tech

One of the best-kept secrets for retailers is heat mapping. Mapping out where customers are and when as they walk throughout a retail storefront gives greater data collection and consumer insights. In retail and marketing, consumer knowledge quickly turns into more income. Learn how retailers turn ...

Retail heat mapping is a great way for companies to explore the positives and negatives of their store layout, to figure out how to improve their space and customer experience. By tracking customer foot paths and patterns, dwell time in certain areas, slower areas, and more, it helps determine how ...

In today’s retail market, it’s important to take advantage of every opportunity to increase sales and build customer engagement. However, many retailers aren’t fully maximizing one of the most important aspects of the checkout experience: a more efficient retail checkout experience and greater ...

Retail heat mapping is one of the best ways to determine where customers spend the most time in a store. With this advanced technology, retailers can gain new insights into customer movement and behavior patterns to determine what works and what doesn’t. Here at Retail Tech, we offer advanced heat ...

While the first self-checkout machines were invented back in 1984, they were slowly becoming integrated into retail and didn’t become commonplace until the pandemic hit in 2021. During this time, they rolled out in droves to keep up with consumers who wanted a contactless shopping experience. ...

Without frequent changes, most retailers perform a Wi-Fi survey every year or two. However, if your network infrastructure is experiencing challenges or undergoing new site-specific changes, it’s important to have a wireless network survey done more frequently. Outside of routine maintenance ...

Retail Hardware Buying Guide for IT Managers Whether your business is looking to upgrade to a new POS (point of sale) hardware platform or you’re in the process of finding a reliable reseller or retail device supplier, it’s important to ask the right questions as an IT manager. In this blog, we’ll ...

Insights From NRF 2026: Trends and Innovations Shaping Retail If there’s one thing you should know from NRF Retail’s Big Show, it’s that the strongest retailers are leaning into innovation and the newest retail technologies—and using them to their advantage. To summarize the experience for those in ...

Modern retail equipment runs on wireless systems. Everything from point of sale (POS) systems to inventory scanners to security cameras and guest wi-fi runs from one point—a great internet connection. However, if something is going on within your retail store–just one thing slightly off—it can ...

Returns are expensive, disruptive, and time-consuming, but they’re an inevitable fact of life for retailers. According to Capital One Shopping research from 2024, online sales had a 39.2% return rate, totaling $362 billion in returned merchandise. Of those returns, $104 billion were fraudulent, ...

As consumer trends and marketing keep changing, it’s more important than ever to keep your retail technology up to date. Outdated practices can get in the way of user experience, but by following trends and modernizing your point of sale equipment, customer service can be at an all-time high. The ...

With the holiday season, retailers are prepared for the rush, but they are also looking ahead to the new year. If your store or brand has had a successful retail holiday season in recent years, but it slows down after the holidays, you’re not alone. However, you may be wondering how to maintain ...

Updating technology across connected retail stores streamlines operations, unifies customer experience, and provides detailed analytics that can be used to enhance performance. However, the step is knowing how to implement retail tech across multiple stores and locations for a smoother experience. ...

Retailers are focused on the bottom line, working to continue the fight against online shopping and improve in-store sales. There are many debates over the best way to do this, but ultimately, it’s pretty simple. By paying attention to retail trends and continually adjusting sales tactics to better ...

Technology and the retail industry are changing constantly. Consumer shifts are happening across the world, and technology plays a major role in keeping up. If you’re not adapting to the changes, it can be hard for your company to compete with competitors. As a result, your customer service can ...