Latest in Tech
How POS Data Can Improve Digital Marketing
February 25, 2021
When doing digital marketing, it’s easy to get caught up in likes, retweets and subscriptions. All of those are important to some degree, but for retailers, the ultimate goal of digital marketing …
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6 Lessons From 2020 for Retail Success in 2021
February 11, 2021
After a tumultuous year, retail store owners and managers are beginning 2021 with some degree of clarity on what the year will hold. Hopefully, retail will look more like it did pre-pandemic, …
10 Reasons to Use a Point of Sale System
December 17, 2020
Today’s point of sale systems do much more than take payments and make change. They can collect and track customer data, manage store inventory and employee schedules, facilitate digital and …
Does Your Restaurant Need Tableside Ordering?
November 17, 2020
As the COVID pandemic persists, restaurants are searching for ways to make the dining experience safer, both for customers and staff. Tableside ordering could eliminate multiple points of …
Get Ready for Holiday Shopping with a Register Health Check
October 22, 2020
At Retail Tech, retail is our business. Over the past several months, we’ve heard from our customers about the significant challenges and severe impacts that the Covid-19 …
How to Retain Restaurant Customers Using Point of Sale
October 13, 2020
Running a profitable restaurant is challenging in the best of times. Today, restaurants are struggling like never before. Amidst these unprecedented challenges, owners and managers are …
What is POS Hardware and How Can It Boost Business?
September 14, 2020
Whether you’re new to retail or have been in the industry for several years, the prospect of upgrading to a new point of sale (POS) system can be daunting. In an effort to demystify the …
How to Transition to a New Rewards Program
August 12, 2020
A loyalty or rewards program can be a powerful tool for a retail store or restaurant. Customers will feel known and valued, and the prospect of saving money keeps them coming back. But what happens …
What is Unified Commerce?
July 9, 2020
And how can it help retail stores boost business in the new retail landscape?
The shift from physical retail toward e-commerce was well underway before 2020. But when the coronavirus pandemic hit, with store …
Managing Returns and Exchanges as Retail Reopens
June 11, 2020
Returns and exchanges are an inevitable aspect of retail, and that is truer now than ever. Studies show that e-commerce has up to three times the return rate of brick and mortar retail. …
How a POS System Can Keep Track of Kitchen Costs
May 13, 2020
Restaurants operate on thin margins, and every cost-saving measure can make all the difference to a struggling restaurant’s bottom line. This was true before COVID-19, and it is even more …
How to Clean and Disinfect a POS System
April 6, 2020
As grocery and other retail stores continue to provide essential services to their communities, it’s vitally important that POS systems are frequently cleaned and disinfected, to protect both …
Save Time and Boost Efficiency with Point of Sale
March 18, 2020
A point of sale system is a retailer’s best friend. Not only can it perform the basic function of a retail store or restaurant – processing payment – but it can streamline processes, …
Is it Time to Upgrade Your POS System?
February 18, 2020
It can be difficult to know when it’s time to upgrade your point of sale system. If your POS hardware is doing everything you need it to, it’s tough to justify the expense of a new POS system. But …
Retail Tech Announces New Office Building
January 15, 2020
Retail Tech Inc. was founded in 2000 with just two employees and one 1,800 square foot warehouse. Over the past 20 years, we have grown significantly, thanks in no small part to our dedicated team …
Are Your Customers Advocates?
December 11, 2019
Your retail store has loyal customers. But does it have advocates?
The difference between loyal customers and advocates is small, but important. Customers may shop frequently, take advantage of promotions and …
Focus on Customer Service for Holiday Shopping Success
November 26, 2019
At the heart of everything in retail – from conversion and sales to customer loyalty and brand reputation – is one essential, often overlooked tool: store associates. Customer …
Use Your POS Data to Improve Product Performance
October 24, 2019
Retail analytics and performance metrics can be powerful tools for understanding customer behavior, seasonal trends, inventory issues and all other facets of retail management and operations. …
Refurbished POS Equipment Provides Greater Security
October 8, 2019
When your retail store or restaurant buys used POS equipment that has not undergone a rigorous inspection and cleaning, you’re not only at risk of buying broken or worn hardware, but …
Engage and Convert with Smart Store Design
September 3, 2019
Despite the increasing popularity of online shopping, brick and mortar retail stores still – and will always – be the preferred shopping method for many consumers. Physical stores allow …
We’ve written extensively on the changing landscape of the retail industry and the shift toward a more personalized, interactive in-store experience. A new study has found that the …
How to Boost Sales with Offline Marketing
May 23, 2019
In today’s digital marketing-focused world, it’s easy to forget about the more traditional methods of offline marketing – and how powerful they can be. This is especially true for small and …
Best Tips to Run Effective Promotions
April 30, 2019
Sales, specials and promotions can be an effective tool, both for drawing new and existing customers into a store, and getting them to spend more once they’re in. But when promotions are executed …
Build Customer Loyalty Through Returns
April 8, 2019
Returns are expensive, disruptive, and time-consuming, but they’re an inevitable fact of life for retailers. A 2018 survey by the National Retail Federation found a median return rate of 10 percent …
Use Retail Trends to Improve the Customer Experience
February 12, 2019
As we move into the new year, retailers are focused on the bottom line, working to continue the fight against online shopping and improve in-store sales. There are many debates over the …
What Should You Consider When Choosing a POS System?
January 30, 2019
For restaurants and retail stores, a point of sale (POS) system can be a powerful tool to increase efficiency, customer service and sales. But the benefits of a POS system are only fully …
Focus on Inventory and Pricing to Maximize Sales
January 24, 2019
Shoppers tend to have heightened expectations when shopping at a brick and mortar retail store. This can be both good and bad for retailers who are looking to maximize sales. On the positive …
Retail Tech, Inc. and Onsite Technology Services Have Merged
January 4, 2019
Merger will Provide Customers with Streamlined POS Hardware and Service Solutions
Happy holidays from all of us at Retail Tech. As we head into 2019, our 20th year in business, …
Turn Holiday Shopping into Year-Round Success
December 6, 2018
The holiday season creates many opportunities for small business success. During this busy shopping season, especially with the recent movement to “shop small,” local retailers can attract …
Maximizing the Checkout Experience
November 1, 2018
In today’s retail market, it’s important to take advantage of every opportunity to increase sales and build customer engagement. However, many retailers aren’t fully maximizing one of the most …
Using Retail Analytics to Drive Sales
October 25, 2018
Analytics are a key indicator in any type of business, but they’re especially important when sales and customer satisfaction are key to success. We’ve previously written a blog post on the …
Essential Considerations for Food Truck POS Systems
August 9, 2018
Food trucks are a great way for aspiring and up-and-coming restaurateurs to break into the restaurant business. In addition, established restaurants often start food trucks in order to …
POS Reports to Help Improve Restaurant Performance
June 28, 2018
In busy restaurants, even the smallest inefficiencies can have a huge impact on the bottom line. But the day-to-day responsibilities and challenges of running a restaurant often leaves …
On our point of sale blog, we’ve written extensively about the changing retail industry, discussing customers’ desire for engagement and personal connections when they shop. These shifts …
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Cut Costs and Save Money with a POS System
April 18, 2018
Not only can a POS system do more than a traditional cash register, but it could also improve the efficiency, organization and overall function of a retail store or restaurant. This, in turn, could …
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Refresh Your Retail Merchandising for Spring
March 14, 2018
Spring is on the way, which means that retail stores are launching new product lines and in-store displays focused on the upcoming summer months. Spring is a time for new beginnings, which offers …
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New Tactics Are Essential As Retail Landscape Shifts
November 21, 2017
The increasing popularity of online shopping, combined with years of chronic overbuilding and shifting consumer preferences, has led to what some are calling the “retail apocalypse.” …
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Evaluating Restaurant Performance Metrics
October 13, 2017
The restaurant industry is notoriously difficult. Long-term restaurant success and profitability can be hard to achieve, making it vital to be aware of the day-to-day performance of the business. To …
In Today’s Retail Industry, Personal Connection is Key
September 21, 2017
It seems that every article or thinkpiece that discusses the retail industry has one message: retail is dying. But, as a company that works closely with retailers of all different …
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Adapting to a Changing Retail Industry
June 30, 2017
There’s no denying it: the retail industry is changing. In fact, some experts claim that retail – or, more accurately, traditional brick and mortar retail – is dying. And in the face of falling …
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If you’re starting a new business, it’s common to want a rewards program that offers big incentives to your customers. A high-value loyalty program is a great way to get new …
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4 Mobile Marketing Trends for 2017
January 17, 2017
How to Use Mobile Marketing to Keep Customers Engaged
These days, marketers are investing heavily in mobile as their tactic to keep customers engaged and keep up with expectations. Providing valuable and …
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