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Latest in Tech

10 Reasons to Use a Point of Sale System

December 17, 2020
Today’s point of sale systems do much more than take payments and make change. They can collect and track customer data, manage store inventory and employee schedules, facilitate digital and …
Categories: Latest in Tech, POS Solutions

Does Your Restaurant Need Tableside Ordering?

November 17, 2020
As the COVID pandemic persists, restaurants are searching for ways to make the dining experience safer, both for customers and staff. Tableside ordering could eliminate multiple points of …
Categories: Latest in Tech, Restaurants

Get Ready for Holiday Shopping with a Register Health Check

October 22, 2020
At Retail Tech, retail is our business. Over the past several months, we’ve heard from our customers about the significant challenges and severe impacts that the Covid-19 …
Categories: Latest in Tech, Retail Environment

How to Retain Restaurant Customers Using Point of Sale

October 13, 2020
Running a profitable restaurant is challenging in the best of times. Today, restaurants are struggling like never before. Amidst these unprecedented challenges, owners and managers are …
Categories: Latest in Tech, Restaurants

What is POS Hardware and How Can It Boost Business?

September 14, 2020
Whether you’re new to retail or have been in the industry for several years, the prospect of upgrading to a new point of sale (POS) system can be daunting. In an effort to demystify the …
Categories: Latest in Tech, POS Solutions

How to Transition to a New Rewards Program

August 12, 2020
A loyalty or rewards program can be a powerful tool for a retail store or restaurant. Customers will feel known and valued, and the prospect of saving money keeps them coming back. But what happens …
Categories: Latest in Tech, Sales and Marketing

What is Unified Commerce?

July 9, 2020
And how can it help retail stores boost business in the new retail landscape? The shift from physical retail toward e-commerce was well underway before 2020. But when the coronavirus pandemic hit, with store …
Categories: Latest in Tech, Retail Environment

Managing Returns and Exchanges as Retail Reopens

June 11, 2020
Returns and exchanges are an inevitable aspect of retail, and that is truer now than ever. Studies show that e-commerce has up to three times the return rate of brick and mortar retail. …
Categories: Latest in Tech, Retail Environment

How a POS System Can Keep Track of Kitchen Costs

May 13, 2020
Restaurants operate on thin margins, and every cost-saving measure can make all the difference to a struggling restaurant’s bottom line. This was true before COVID-19, and it is even more …
Categories: Latest in Tech, POS Solutions, Restaurants

How to Clean and Disinfect a POS System

April 6, 2020
As grocery and other retail stores continue to provide essential services to their communities, it’s vitally important that POS systems are frequently cleaned and disinfected, to protect both …
Categories: Latest in Tech, POS Solutions

Save Time and Boost Efficiency with Point of Sale

March 18, 2020
A point of sale system is a retailer’s best friend. Not only can it perform the basic function of a retail store or restaurant – processing payment – but it can streamline processes, …
Categories: Latest in Tech, POS Solutions, Retail Environment

Is it Time to Upgrade Your POS System?

February 18, 2020
It can be difficult to know when it’s time to upgrade your point of sale system. If your POS hardware is doing everything you need it to, it’s tough to justify the expense of a new POS system. But …
Categories: Latest in Tech, POS Solutions

Retail Tech Announces New Office Building

January 15, 2020
Retail Tech Inc. was founded in 2000 with just two employees and one 1,800 square foot warehouse. Over the past 20 years, we have grown significantly, thanks in no small part to our dedicated team …
Categories: Latest in Tech, News

Are Your Customers Advocates?

December 11, 2019
Your retail store has loyal customers. But does it have advocates? The difference between loyal customers and advocates is small, but important. Customers may shop frequently, take advantage of promotions and …
Categories: Latest in Tech, Retail Environment

Focus on Customer Service for Holiday Shopping Success

November 26, 2019
At the heart of everything in retail – from conversion and sales to customer loyalty and brand reputation – is one essential, often overlooked tool: store associates. Customer …
Categories: Latest in Tech, Retail Environment

Use Your POS Data to Improve Product Performance

October 24, 2019
Retail analytics and performance metrics can be powerful tools for understanding customer behavior, seasonal trends, inventory issues and all other facets of retail management and operations. …
Categories: Latest in Tech, POS Solutions, Retail Environment

Refurbished POS Equipment Provides Greater Security

October 8, 2019
When your retail store or restaurant buys used POS equipment that has not undergone a rigorous inspection and cleaning, you’re not only at risk of buying broken or worn hardware, but …
Categories: Latest in Tech, POS Solutions

Engage and Convert with Smart Store Design

September 3, 2019
Despite the increasing popularity of online shopping, brick and mortar retail stores still – and will always – be the preferred shopping method for many consumers. Physical stores allow …
Categories: Latest in Tech, Retail Environment

Use Sensory Experiences to Improve Customer Retention

July 3, 2019
We’ve written extensively on the changing landscape of the retail industry and the shift toward a more personalized, interactive in-store experience. A new study has found that the …
Categories: Latest in Tech, Retail Environment

How to Boost Sales with Offline Marketing

May 23, 2019
In today’s digital marketing-focused world, it’s easy to forget about the more traditional methods of offline marketing – and how powerful they can be. This is especially true for small and …
Categories: Latest in Tech, Sales and Marketing

Best Tips to Run Effective Promotions

April 30, 2019
Sales, specials and promotions can be an effective tool, both for drawing new and existing customers into a store, and getting them to spend more once they’re in. But when promotions are executed …
Categories: Latest in Tech, Retail Environment, Sales and Marketing

Build Customer Loyalty Through Returns

April 8, 2019
Returns are expensive, disruptive, and time-consuming, but they’re an inevitable fact of life for retailers. A 2018 survey by the National Retail Federation found a median return rate of 10 percent …
Categories: Latest in Tech, Retail Environment

Use Retail Trends to Improve the Customer Experience

February 12, 2019
As we move into the new year, retailers are focused on the bottom line, working to continue the fight against online shopping and improve in-store sales. There are many debates over the …
Categories: Latest in Tech, Retail Environment

What Should You Consider When Choosing a POS System?

January 30, 2019
For restaurants and retail stores, a point of sale (POS) system can be a powerful tool to increase efficiency, customer service and sales. But the benefits of a POS system are only fully …
Categories: Latest in Tech, POS Solutions

Focus on Inventory and Pricing to Maximize Sales

January 24, 2019
Shoppers tend to have heightened expectations when shopping at a brick and mortar retail store. This can be both good and bad for retailers who are looking to maximize sales. On the positive …
Categories: Latest in Tech, Retail Environment

Retail Tech, Inc. and Onsite Technology Services Have Merged

January 4, 2019
Merger will Provide Customers with Streamlined POS Hardware and Service Solutions Happy holidays from all of us at Retail Tech. As we head into 2019, our 20th year in business, …
Categories: Latest in Tech, Latest News

Turn Holiday Shopping into Year-Round Success

December 6, 2018
The holiday season creates many opportunities for small business success. During this busy shopping season, especially with the recent movement to “shop small,” local retailers can attract …
Categories: Latest in Tech, Retail Environment

Maximizing the Checkout Experience

November 1, 2018
In today’s retail market, it’s important to take advantage of every opportunity to increase sales and build customer engagement. However, many retailers aren’t fully maximizing one of the most …
Categories: Latest in Tech, Retail Environment

Using Retail Analytics to Drive Sales

October 25, 2018
Analytics are a key indicator in any type of business, but they’re especially important when sales and customer satisfaction are key to success. We’ve previously written a blog post on the …
Categories: Latest in Tech, POS Solutions, Retail Environment

Essential Considerations for Food Truck POS Systems

August 9, 2018
Food trucks are a great way for aspiring and up-and-coming restaurateurs to break into the restaurant business. In addition, established restaurants often start food trucks in order to …
Categories: Latest in Tech, Restaurants

POS Reports to Help Improve Restaurant Performance

June 28, 2018
In busy restaurants, even the smallest inefficiencies can have a huge impact on the bottom line. But the day-to-day responsibilities and challenges of running a restaurant often leaves …
Categories: Latest in Tech, POS Solutions, Restaurants

Increase Customer Engagement with Your POS System

May 16, 2018
On our point of sale blog, we’ve written extensively about the changing retail industry, discussing customers’ desire for engagement and personal connections when they shop. These shifts …
Category: Latest in Tech

Cut Costs and Save Money with a POS System

April 18, 2018
Not only can a POS system do more than a traditional cash register, but it could also improve the efficiency, organization and overall function of a retail store or restaurant. This, in turn, could …
Category: Latest in Tech

Refresh Your Retail Merchandising for Spring

March 14, 2018
Spring is on the way, which means that retail stores are launching new product lines and in-store displays focused on the upcoming summer months. Spring is a time for new beginnings, which offers …
Category: Latest in Tech

New Tactics Are Essential As Retail Landscape Shifts

November 21, 2017
The increasing popularity of online shopping, combined with years of chronic overbuilding and shifting consumer preferences, has led to what some are calling the “retail apocalypse.” …
Category: Latest in Tech

Evaluating Restaurant Performance Metrics

October 13, 2017
The restaurant industry is notoriously difficult. Long-term restaurant success and profitability can be hard to achieve, making it vital to be aware of the day-to-day performance of the business. To …
Categories: Latest in Tech, Restaurants

In Today’s Retail Industry, Personal Connection is Key

September 21, 2017
It seems that every article or thinkpiece that discusses the retail industry has one message: retail is dying. But, as a company that works closely with retailers of all different …
Category: Latest in Tech

Adapting to a Changing Retail Industry

June 30, 2017
There’s no denying it: the retail industry is changing. In fact, some experts claim that retail – or, more accurately, traditional brick and mortar retail – is dying. And in the face of falling …
Category: Latest in Tech

How to Change a Loyalty Program without Angering Customers

May 22, 2017
If you’re starting a new business, it’s common to want a rewards program that offers big incentives to your customers. A high-value loyalty program is a great way to get new …
Category: Latest in Tech

4 Mobile Marketing Trends for 2017

January 17, 2017
How to Use Mobile Marketing to Keep Customers Engaged These days, marketers are investing heavily in mobile as their tactic to keep customers engaged and keep up with expectations. Providing valuable and …
Category: Latest in Tech

Consumer Trends Call for New Retail Strategies

November 7, 2016
Reinventing Retail for 2020 Shopping is a large part of every culture. Whether it is getting the basics or going for the new and fun items, retail has been around for over 100 years. Shopping …
Category: Latest in Tech

Why Your Chip Card is Still Not Accepted Everywhere

August 16, 2016
Slow Transition for a Big Change to Chip Card Processing Most companies now have chip card readers, but some have been slow to implement the new technology. The United States began …
Category: Latest in Tech

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