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Your retail store has loyal customers. But does it have advocates? The difference between loyal customers and advocates is small, but important. Customers may shop frequently, take advantage of promotions and …

At the heart of everything in retail – from conversion and sales to customer loyalty and brand reputation – is one essential, often overlooked tool: store associates. Customer …

Retail analytics and performance metrics can be powerful tools for understanding customer behavior, seasonal trends, inventory issues and all other facets of retail management and …

When your retail store or restaurant buys used POS equipment that has not undergone a rigorous inspection and cleaning, you’re not only at risk of buying broken or worn hardware, but …

Despite the increasing popularity of online shopping, brick and mortar retail stores still – and will always – be the preferred shopping method for many consumers. Physical stores allow …

We’ve written extensively on the changing landscape of the retail industry and the shift toward a more personalized, interactive in-store experience. A new study has found that the …

In today’s digital marketing-focused world, it’s easy to forget about the more traditional methods of offline marketing – and how powerful they can be. This is especially true for small and …

Sales, specials and promotions can be an effective tool, both for drawing new and existing customers into a store, and getting them to spend more once they’re in. But when promotions are executed …

Returns are expensive, disruptive, and time-consuming, but they’re an inevitable fact of life for retailers. A 2018 survey by the National Retail Federation found a median return rate of 10 percent …

As we move into the new year, retailers are focused on the bottom line, working to continue the fight against online shopping and improve in-store sales. There are many debates over the …

Shoppers tend to have heightened expectations when shopping at a brick and mortar retail store. This can be both good and bad for retailers who are looking to maximize sales. On the positive …

Merger will Provide Customers with Streamlined POS Hardware and Service Solutions Happy holidays from all of us at Retail Tech. As we head into 2019, our 20th year in business, …

The holiday season creates many opportunities for small business success. During this busy shopping season, especially with the recent movement to “shop small,” local retailers can attract …

In today’s retail market, it’s important to take advantage of every opportunity to increase sales and build customer engagement. However, many retailers aren’t fully maximizing one of the most …

Analytics are a key indicator in any type of business, but they’re especially important when sales and customer satisfaction are key to success. We’ve previously written a blog post on the …

Food trucks are a great way for aspiring and up-and-coming restaurateurs to break into the restaurant business. In addition, established restaurants often start food trucks in order to …

In busy restaurants, even the smallest inefficiencies can have a huge impact on the bottom line. But the day-to-day responsibilities and challenges of running a restaurant often leaves …

On our point of sale blog, we’ve written extensively about the changing retail industry, discussing customers’ desire for engagement and personal connections when they shop. These shifts …

Not only can a POS system do more than a traditional cash register, but it could also improve the efficiency, organization and overall function of a retail store or restaurant. This, in turn, could …

Spring is on the way, which means that retail stores are launching new product lines and in-store displays focused on the upcoming summer months. Spring is a time for new beginnings, which offers …

The increasing popularity of online shopping, combined with years of chronic overbuilding and shifting consumer preferences, has led to what some are calling the “retail apocalypse.” …

The restaurant industry is notoriously difficult. Long-term restaurant success and profitability can be hard to achieve, making it vital to be aware of the day-to-day performance of the business. To …

It seems that every article or thinkpiece that discusses the retail industry has one message: retail is dying. But, as a company that works closely with retailers of all different …

There’s no denying it: the retail industry is changing. In fact, some experts claim that retail – or, more accurately, traditional brick and mortar retail – is dying. And in the face of falling …

If you’re starting a new business, it’s common to want a rewards program that offers big incentives to your customers. A high-value loyalty program is a great way to get new …

How to Use Mobile Marketing to Keep Customers Engaged These days, marketers are investing heavily in mobile as their tactic to keep customers engaged and keep up with expectations. Providing valuable and …

Reinventing Retail for 2020 Shopping is a large part of every culture. Whether it is getting the basics or going for the new and fun items, retail has been around for over 100 years. Shopping …

Slow Transition for a Big Change to Chip Card Processing Most companies now have chip card readers, but some have been slow to implement the new technology. The United States began …

Cash Registers Vs. POS Systems For many years, cash registers were the only way to go when completing sales in a store, shop, or restaurant. But with the advent of technology, the …

In the midst of the technological age, changes occur at a rapid rate. It is nearly impossible to keep up with the changes, but it is possible to be adept at the changes that occur. Keeping …

An Onsite solution is a perfect fit for a retailer who wants to be proactive about their maintenance requirements. Retail Tech’s Onsite offering is as easy as notifying your account representative of your need. We will …

Use These Tips to Prevent Theft and Fraud With an increase of mobile technology and online banking, security breaches and stolen identity have become more common in retail businesses. Even large …

Is It Time to Add Mobile Technology to Your POS System? A large percentage of consumers have smartphones or other mobile devices, and the numbers will continue to rise as the price of devices continues to …

Retail Tech’s custom solution’s team understands what it takes to get a project done. Our trained technicians build your unique solutions to spec. And we understand the …

Supporting the IBM Community, One Partnership at a Time IBM Business Partners are forced to adapt and deal with new challenges from our retail customers. We are pressed to look beyond our offerings, …

As of February 2013, Retail Tech is now an NCR Advanced Solution Provider, so please contact us for all of your NCR POS hardware needs. …

Asking the Expert: Dave Mayer, Account Manager, Retail Tech What do you find is the biggest trend with point of sale equipment in the Hospitality market today? Testing iPads at the tables. …

Retail Tech recently completed a White Paper with industry publication, Retail TouchPoints. Download it by clicking on the picture below and be directed to the …

By Samantha Noble, Marketing Manager Wait a minute, I thought it was 2010? Nope, I lied…2011 was the year of the tablet! Oh man, now I am just confused. Because I am a retail-news junkie, I have seen …

The fully refurbished 4800-743 IBM SurePOS 700 Bundle includes: -IBM ANPOS keyboard with MSR, pointing device, long PS/2 cable and lock, iron gray -IBM full size cash drawer with till, …

In a recent study done by IBM, the IBM Institute for Business Value survey explores "Winning over the empowered consumer" - why trust matters. This study examined a sample …

The Point of Sale News, recently posted an article entitled 15 Point of Sale Videos You Should Watch. Besides the fact that the Retail Tech Integration video is one of the Top 15, there are also a …