The pandemic changed the restaurant industry. Tableside ordering, QR code menu links, curbside pickup, enhanced safety protocols: these are now part of regular operations for many restaurants. As we look toward the future, what can restaurant owners take from the last few years? What challenges and …
7 Benefits of Point of Sale Systems
Today’s point of sale systems are highly functional, with capabilities far beyond processing orders and taking payments. POS systems collect, organize and present information that helps retailers and restaurant owners save time, money and effort. In short, point of sale makes business operations …
6 POS Reports That Make Restaurant Management Easier
Running a restaurant is difficult in the best of times. After the past couple of years, restaurant owners and managers are under more pressure than ever. But your point of sale system can make restaurant management easier, if you know which data to pull. Here are a few of the point of sale …
Does Your Restaurant Need Tableside Ordering?
As the COVID pandemic persists, restaurants are searching for ways to make the dining experience safer, both for customers and staff. Tableside ordering could eliminate multiple points of contact, while making the ordering and payment process more efficient and moving customers through the …
How to Retain Restaurant Customers Using Point of Sale
Running a profitable restaurant is challenging in the best of times. Today, restaurants are struggling like never before. Amidst these unprecedented challenges, owners and managers are doing all they can to engage and retain restaurant customers, trying new offers and incentives to get customers in …
How a POS System Can Keep Track of Kitchen Costs
Restaurants operate on thin margins, and every cost-saving measure can make all the difference to a struggling restaurant’s bottom line. This was true before COVID-19, and it is even more pronounced now, as most restaurants have closed or pivoted to carry out and delivery service only. With …
POS Reports to Help Improve Restaurant Performance
In busy restaurants, even the smallest inefficiencies can have a huge impact on the bottom line. But the day-to-day responsibilities and challenges of running a restaurant often leaves managers and owners little time to identify and correct those mistakes. This is where POS reports can …
Increase Customer Engagement with Your POS System
On our point of sale blog, we’ve written extensively about the changing retail industry, discussing customers’ desire for engagement and personal connections when they shop. These shifts aren’t just present in retail environments – they’re occurring in restaurants as well. So what can restaurant …
Evaluating Restaurant Performance Metrics
The restaurant industry is notoriously difficult. Long-term restaurant success and profitability can be hard to achieve, making it vital to be aware of the day-to-day performance of the business. To make that easier, PointofSale.com recently published an article highlighting seven key restaurant …
How to Change a Loyalty Program without Angering Customers
If you’re starting a new business, it’s common to want a rewards program that offers big incentives to your customers. A high-value loyalty program is a great way to get new customers in the door and keep them coming back. But this could come back to bite you down the road, when your business is on …
Hospitality Chain Trends: MURTEC 2011
After flying to New York for the National Retail Federation Trade Show in January, it is time for Retail Tech to now travel west. Unfortunately, some of us Minnesotan's are forced to leave the beautiful snow for sunny Las Vegas. The Multi-Unit Restaurant Technology Conference, starting …
