The holiday shopping season has come and gone, and retailers are looking ahead to the new year. If your store or brand had a successful retail holiday season, you may be wondering how to maintain that momentum in the quieter months to come. We have a few tips! How to Maintain Retail …
Take Charge of Omnichannel for Retail Success
Today’s retail customers are constantly moving between in-person and online shopping. A shopper may browse online and purchase in-store, or order online and exchange in-store, to list a few examples. Whatever the scenario, it’s important for retailers to be aware of their store’s omnichannel …
Why Choose Retail Tech for POS System Repair?
In a busy restaurant, retail store or small business, point of sale equipment is heavily relied on for day to day operations. So, when a piece of POS hardware malfunctions or breaks, it can cause a major disruption for customers, employees, and the business as a whole. Retail Tech’s POS system …
7 Benefits of Point of Sale Systems
Today’s point of sale systems are highly functional, with capabilities far beyond processing orders and taking payments. POS systems collect, organize and present information that helps retailers and restaurant owners save time, money and effort. In short, point of sale makes business operations …
Three Metrics to Pull from Point of Sale Data
Now more than ever, retail stores and small business are finding new and inventive ways to do more with less. Whether that’s leveraging digital marketing, offering creative promotions, or shaking up branding and merchandising, retailers are making it work. That includes making full use of every tool …
5 Necessities for Retail Technology
The retail environment has been changing for many years, but the pandemic significantly accelerated those changes. But while customer behavior has shifted, many foundational practices and preferences remain the same. As we move through and out of the pandemic, retail technology will play a …
How to Avert Supply Chain Challenges Using Point of Sale
By now, most U.S. retailers and consumers have felt the effects of the supply chain issues that have plagued much of the world for the last several months. As the holiday shopping season approaches, brands and retailers are working overtime to secure the products they need to sell in order to meet …
6 POS Reports That Make Restaurant Management Easier
Running a restaurant is difficult in the best of times. After the past couple of years, restaurant owners and managers are under more pressure than ever. But your point of sale system can make restaurant management easier, if you know which data to pull. Here are a few of the point of sale …
Three Tips to Minimize Risk of Data Breaches
Data breaches have grown increasingly common among retail stores, not only exposing sensitive customer data, but harming the store or brand’s public image and reputation. A data breach can be very costly for all parties involved, which is why it’s vital to take all necessary precautions against …
How POS Data Can Improve Digital Marketing
When doing digital marketing, it’s easy to get caught up in likes, retweets and subscriptions. All of those are important to some degree, but for retailers, the ultimate goal of digital marketing is simple: to sell more products and increase overall revenue. By integrating marketing efforts with …
6 Lessons From 2020 for Retail Success in 2021
After a tumultuous year, retail store owners and managers are beginning 2021 with some degree of clarity on what the year will hold. Hopefully, retail will look more like it did pre-pandemic, but it’s likely that current conditions – capacity limits, mask requirements, and customer hesitation – will …
10 Reasons to Use a Point of Sale System
Today’s point of sale systems do much more than take payments and make change. They can collect and track customer data, manage store inventory and employee schedules, facilitate digital and physical marketing efforts, and much more. If your retail store or restaurant is still using a cash register …
Get Ready for Holiday Shopping with a Register Health Check
At Retail Tech, retail is our business. Over the past several months, we’ve heard from our customers about the significant challenges and severe impacts that the Covid-19 pandemic has had on their businesses in 2020. Retail Tech wants to help retail stores end the year strong. As retailers prepare …
How to Retain Restaurant Customers Using Point of Sale
Running a profitable restaurant is challenging in the best of times. Today, restaurants are struggling like never before. Amidst these unprecedented challenges, owners and managers are doing all they can to engage and retain restaurant customers, trying new offers and incentives to get customers in …
What is POS Hardware and How Can It Boost Business?
Whether you’re new to retail or have been in the industry for several years, the prospect of upgrading to a new point of sale (POS) system can be daunting. In an effort to demystify the products and the process, we’re sharing a brief overview of POS hardware components, and why a point of sale …
What is Unified Commerce?
And how can it help retail stores boost business in the new retail landscape? The shift from physical retail toward e-commerce was well underway before 2020. But when the coronavirus pandemic hit, with store closures and stay home orders, the move to digital retail went full speed ahead. Now, as …
Managing Returns and Exchanges as Retail Reopens
Returns and exchanges are an inevitable aspect of retail, and that is truer now than ever. Studies show that e-commerce has up to three times the return rate of brick and mortar retail. Stores that pivoted to online sales or curbside pickup during coronavirus closures may be facing an influx of …
How a POS System Can Keep Track of Kitchen Costs
Restaurants operate on thin margins, and every cost-saving measure can make all the difference to a struggling restaurant’s bottom line. This was true before COVID-19, and it is even more pronounced now, as most restaurants have closed or pivoted to carry out and delivery service only. With …
How to Clean and Disinfect a POS System
As grocery and other retail stores continue to provide essential services to their communities, it’s vitally important that POS systems are frequently cleaned and disinfected, to protect both workers and customers from the spread of COVID-19. We have a few general tips and guidelines for how to …
Save Time and Boost Efficiency with Point of Sale
A point of sale system is a retailer’s best friend. Not only can it perform the basic function of a retail store or restaurant – processing payment – but it can streamline processes, improve efficiency, and ultimately save a significant amount of time and money. Here are a few ways a point of …
Is it Time to Upgrade Your POS System?
It can be difficult to know when it’s time to upgrade your point of sale system. If your POS hardware is doing everything you need it to, it’s tough to justify the expense of a new POS system. But don’t wait until your hardware stops functioning completely. Upgrading to a new system could streamline …
Retail Tech Announces New Office Building
Retail Tech Inc. was founded in 2000 with just two employees and one 1,800 square foot warehouse. Over the past 20 years, we have grown significantly, thanks in no small part to our dedicated team and loyal customers. Now, with nearly 200 employees, we have officially outgrown our current office, …
Are Your Customers Advocates?
Your retail store has loyal customers. But does it have advocates? The difference between loyal customers and advocates is small, but important. Customers may shop frequently, take advantage of promotions and make large purchases. But an advocate has a relationship with a retail store or brand that …
Use Your POS Data to Improve Product Performance
Retail analytics and performance metrics can be powerful tools for understanding customer behavior, seasonal trends, inventory issues and all other facets of retail management and operations. One benefit of using these tools is that they are already available to store owners and managers – in your …
Best Tips to Run Effective Promotions
Sales, specials and promotions can be an effective tool, both for drawing new and existing customers into a store, and getting them to spend more once they’re in. But when promotions are executed broadly, haphazardly, or without a specific goal or target in mind, they can actually hurt the bottom …
What Should You Consider When Choosing a POS System?
For restaurants and retail stores, a point of sale (POS) system can be a powerful tool to increase efficiency, customer service and sales. But the benefits of a POS system are only fully realized if the system is tailored to the business and its needs. This is why choosing a POS system is so …
Focus on Inventory and Pricing to Maximize Sales
Shoppers tend to have heightened expectations when shopping at a brick and mortar retail store. This can be both good and bad for retailers who are looking to maximize sales. On the positive side, a happy shopper who had previously only shopped online, but who has a positive in-store experience, is …
Turn Holiday Shopping into Year-Round Success
The holiday season creates many opportunities for small business success. During this busy shopping season, especially with the recent movement to “shop small,” local retailers can attract new customers, increase sales, and build momentum for the year to come. However, those things don’t just happen …
Using Retail Analytics to Drive Sales
Analytics are a key indicator in any type of business, but they’re especially important when sales and customer satisfaction are key to success. We’ve previously written a blog post on the importance of evaluating restaurant analytics, but, of course, restaurants and retail stores can be quite …
Essential Considerations for Food Truck POS Systems
Food trucks are a great way for aspiring and up-and-coming restaurateurs to break into the restaurant business. In addition, established restaurants often start food trucks in order to reach new customers and add revenue streams. To maximize the potential of these popular restaurants on wheels, …
Increase Customer Engagement with Your POS System
On our point of sale blog, we’ve written extensively about the changing retail industry, discussing customers’ desire for engagement and personal connections when they shop. These shifts aren’t just present in retail environments – they’re occurring in restaurants as well. So what can restaurant …
Cut Costs and Save Money with a POS System
Not only can a POS system do more than a traditional cash register, but it could also improve the efficiency, organization and overall function of a retail store or restaurant. This, in turn, could improve business operations, saving a significant amount of time, effort and money. But how, …
New Tactics Are Essential As Retail Landscape Shifts
The increasing popularity of online shopping, combined with years of chronic overbuilding and shifting consumer preferences, has led to what some are calling the “retail apocalypse.” While the word “apocalypse” is probably much too dramatic, it’s true that traditional retail is experiencing a …
Evaluating Restaurant Performance Metrics
The restaurant industry is notoriously difficult. Long-term restaurant success and profitability can be hard to achieve, making it vital to be aware of the day-to-day performance of the business. To make that easier, PointofSale.com recently published an article highlighting seven key restaurant …
In Today’s Retail Industry, Personal Connection is Key
It seems that every article or thinkpiece that discusses the retail industry has one message: retail is dying. But, as a company that works closely with retailers of all different sizes and in different markets, we at Retail Tech know that is simply not true. Retail is changing, yes, and business …
Adapting to a Changing Retail Industry
There’s no denying it: the retail industry is changing. In fact, some experts claim that retail – or, more accurately, traditional brick and mortar retail – is dying. And in the face of falling profits, store closings and bankruptcies, it may seem as if that’s the case. But retail can’t – and …
How to Change a Loyalty Program without Angering Customers
If you’re starting a new business, it’s common to want a rewards program that offers big incentives to your customers. A high-value loyalty program is a great way to get new customers in the door and keep them coming back. But this could come back to bite you down the road, when your business is on …
Consumer Trends Call for New Retail Strategies
Reinventing Retail for 2020 Shopping is a large part of every culture. Whether it is getting the basics or going for the new and fun items, retail has been around for over 100 years. Shopping has evolved from the “mom and pop” shops to giant global corporations that offer just about anything. Now …
Why Your Chip Card is Still Not Accepted Everywhere
Slow Transition for a Big Change to Chip Card Processing Most companies now have chip card readers, but some have been slow to implement the new technology. The United States began accepting chips on credit cards on October 1st, 2015. This also made merchants responsible for fraudulent charges made …
Top 10 Benefits of Using a Point of Sale (POS) System
Cash Registers Vs. POS Systems For many years, cash registers were the only way to go when completing sales in a store, shop, or restaurant. But with the advent of technology, the options have expanded to a variety of systems that work best for your business. Point of Sale systems have many …
What’s Happening in POS Trends for 2016?
In the midst of the technological age, changes occur at a rapid rate. It is nearly impossible to keep up with the changes, but it is possible to be adept at the changes that occur. Keeping ahead of the POS trends is one way to stay updated on what technological changes will be occurring soon. Cash …
Top 3 Benefits of POS Mobility
Is It Time to Add Mobile Technology to Your POS System? A large percentage of consumers have smartphones or other mobile devices, and the numbers will continue to rise as the price of devices continues to decrease. With the advent of online banking and mobile payments, businesses have taken to …
