Today’s retail customers are constantly moving between in-person and online shopping. A shopper may browse online and purchase in-store, or order online and exchange in-store, to list a few examples. Whatever the scenario, it’s important for retailers to be aware of their store’s omnichannel …
Use POS Analytics to Increase Holiday Sales
Holiday shopping season is here, and retailers are working hard to overcome the challenges of the last few years and finish 2022 out strong. A point of sale system can help by providing robust data about products, customers, and trends, providing guidance that will help maximize customer spend. Here …
Is Your POS System Ready for the Holiday Shopping Season?
At Retail Tech, our retail customers are our #1 priority. We want to help you have a successful holiday shopping season and end the year strong. A functional, efficient, and up to date point of sale system will help you achieve that. For a limited time, Retail Tech is offering Holiday Point of …
Three Metrics to Pull from Point of Sale Data
Now more than ever, retail stores and small business are finding new and inventive ways to do more with less. Whether that’s leveraging digital marketing, offering creative promotions, or shaking up branding and merchandising, retailers are making it work. That includes making full use of every tool …
4 Marketing Tips for Retail and Small Business
There’s a lot of buzz about digital marketing these days. And while digital efforts – email, blogging, social media – can have a huge impact on a retail store or small business’ success, it’s important to maintain those more traditional marketing tactics. To make it easier, we’re sharing a few …
10 Reasons to Use a Point of Sale System
Today’s point of sale systems do much more than take payments and make change. They can collect and track customer data, manage store inventory and employee schedules, facilitate digital and physical marketing efforts, and much more. If your retail store or restaurant is still using a cash register …
Get Ready for Holiday Shopping with a Register Health Check
At Retail Tech, retail is our business. Over the past several months, we’ve heard from our customers about the significant challenges and severe impacts that the Covid-19 pandemic has had on their businesses in 2020. Retail Tech wants to help retail stores end the year strong. As retailers prepare …
What is Unified Commerce?
And how can it help retail stores boost business in the new retail landscape? The shift from physical retail toward e-commerce was well underway before 2020. But when the coronavirus pandemic hit, with store closures and stay home orders, the move to digital retail went full speed ahead. Now, as …
Retail Tech Announces New Office Building
Retail Tech Inc. was founded in 2000 with just two employees and one 1,800 square foot warehouse. Over the past 20 years, we have grown significantly, thanks in no small part to our dedicated team and loyal customers. Now, with nearly 200 employees, we have officially outgrown our current office, …
Build Customer Loyalty Through Returns
Returns are expensive, disruptive, and time-consuming, but they’re an inevitable fact of life for retailers. A 2018 survey by the National Retail Federation found a median return rate of 10 percent in U.S. retail stores. This adds up to about $370 billion in returned merchandise. Further, return …
What Should You Consider When Choosing a POS System?
For restaurants and retail stores, a point of sale (POS) system can be a powerful tool to increase efficiency, customer service and sales. But the benefits of a POS system are only fully realized if the system is tailored to the business and its needs. This is why choosing a POS system is so …
Retail Tech, Inc. and Onsite Technology Services Have Merged
Merger will Provide Customers with Streamlined POS Hardware and Service Solutions Happy holidays from all of us at Retail Tech. As we head into 2019, our 20th year in business, we would like to extend a heartfelt thanks and share some exciting news! We are happy to announce that as of January 1, …
Maximizing the Checkout Experience
In today’s retail market, it’s important to take advantage of every opportunity to increase sales and build customer engagement. However, many retailers aren’t fully maximizing one of the most important aspects of the customer experience: the checkout. In a recent study of grocery customers, …
Using Retail Analytics to Drive Sales
Analytics are a key indicator in any type of business, but they’re especially important when sales and customer satisfaction are key to success. We’ve previously written a blog post on the importance of evaluating restaurant analytics, but, of course, restaurants and retail stores can be quite …
Cut Costs and Save Money with a POS System
Not only can a POS system do more than a traditional cash register, but it could also improve the efficiency, organization and overall function of a retail store or restaurant. This, in turn, could improve business operations, saving a significant amount of time, effort and money. But how, …
New Tactics Are Essential As Retail Landscape Shifts
The increasing popularity of online shopping, combined with years of chronic overbuilding and shifting consumer preferences, has led to what some are calling the “retail apocalypse.” While the word “apocalypse” is probably much too dramatic, it’s true that traditional retail is experiencing a …
4 Mobile Marketing Trends for 2017
How to Use Mobile Marketing to Keep Customers Engaged These days, marketers are investing heavily in mobile as their tactic to keep customers engaged and keep up with expectations. Providing valuable and relevant content is what the consumers look for and what keeps them coming back. As technology …
Consumer Trends Call for New Retail Strategies
Reinventing Retail for 2020 Shopping is a large part of every culture. Whether it is getting the basics or going for the new and fun items, retail has been around for over 100 years. Shopping has evolved from the “mom and pop” shops to giant global corporations that offer just about anything. Now …
Why Your Chip Card is Still Not Accepted Everywhere
Slow Transition for a Big Change to Chip Card Processing Most companies now have chip card readers, but some have been slow to implement the new technology. The United States began accepting chips on credit cards on October 1st, 2015. This also made merchants responsible for fraudulent charges made …
Top 10 Benefits of Using a Point of Sale (POS) System
Cash Registers Vs. POS Systems For many years, cash registers were the only way to go when completing sales in a store, shop, or restaurant. But with the advent of technology, the options have expanded to a variety of systems that work best for your business. Point of Sale systems have many …
Top 3 Benefits of POS Mobility
Is It Time to Add Mobile Technology to Your POS System? A large percentage of consumers have smartphones or other mobile devices, and the numbers will continue to rise as the price of devices continues to decrease. With the advent of online banking and mobile payments, businesses have taken to …
IBM Retail User Group Partner Pavilion
Supporting the IBM Community, One Partnership at a Time IBM Business Partners are forced to adapt and deal with new challenges from our retail customers. We are pressed to look beyond our offerings, into the channel, to provide an all-in-one solution. Acknowledging these demands, Retail Tech has …
What is Happening in Hospitality Technology?
Asking the Expert: Dave Mayer, Account Manager, Retail Tech What do you find is the biggest trend with point of sale equipment in the Hospitality market today? Testing iPads at the tables. Recently, Buffalo Wild Wings trialed about 15 iPads for 60 tables at their North Oak Store in Minnesota. …
REUSE, REDUCE, RECYCLE, RETAIL TECH
After purchasing new POS equipment, many of you are left with the question…where do we dispose of all our old equipment? Many items cannot be thrown in the garbage, so how do I abide by the laws without all the hassle? There is a simple solution. Send it to us! Retail Tech is a licensed hazardous …
Boxed with Love, From Retail Tech
"The equipment looked great. I loved the way you had things boxed up. The inner box with handles was pure genius!" -Notable worldwide home furnishings chain We received this reply after shipping enough systems for an entire store of fully integrated, "check-stand ready," refurbished IBM …
Create Your Ideal POS Hardware Solution with Retail Tech.
While most companies try to make your business fit into their offerings, Retail Tech does the opposite. We understand that each retailer, restaurant operator, and grocery store is in need of a unique POS solution. Exactly like the old adage, a round peg will not fit into a square hole; one POS …
On Tap at “The Big Show” NRF 2012
Samantha Noble, Marketing Manager We will be there! Retail Tech is hitting both coasts in January; from the DQ show in San Diego to New York for NRF's Big Show. We are excited to start the New Year off with a bang! Last year, having never experienced NRF, I was blown away by the number of …
Motorola MC2100 Series
New from Motorola, the MC2100 Series Inventory Management Scanner is for the value-conscious. Motorola positions the MC2100 under the MC3100 while adding more features than the MC1000. With a touch panel, more memory, faster processor, larger display in color, Bluetooth, and many more features, this …
Dairy Queen Paves the Way for the Restaurant Industry
Written by: Samantha Noble, Marketing Manager DQ Expo At the beginning of January, Retail Tech will be hitting the road for sunny San Diego to exhibit at the Dairy Queen Expo. Naturally, we are bummed to leave the frigid temperatures in snowy Minnesota this time of year. As you would imagine, …
Retail Tech and RTC Team Up for NRF 2012
Retail Tech and RTC have done it again. After a successful Duane Reade Medagate implementation and POS rollout in 2010, the two companies are coming together again to offer a joint solution for StoreMobile software on the Motorola ET1 Tablet solution. Debuting in Q1 2012, the ET1 tablet is a …
Retail Tech Depot Printer Repair Video
After releasing our world class Integration Video a couple weeks ago, the Retail Tech Team is at it again. With a brand new take on depot printer repair, prepare to be amazed. This short video features Retail IT superstar, Roberto. After his printer goes down, Roberto calls upon Retail Tech to …
POS Repair “Breaking it Down” TechTOPICKS Point of Sale Blog
While I started the discussion on POS repair in the post Tired of Onsite Point of Sale Maintenance Costs, I think my main points were a bit diluted. This time around, I am going to simplify the facts for you. Top 10 Reasons to Choose Retail Tech for POS Repair: Provide whole terminal …
Point of Sale Blog: “The Best of Both Worlds”
Point of Sale: TechTOPICKS BLOG -- How many times have you heard the cliché, "You can't have your cake and eat it too!?" While this often resonates with many of life's decisions, it doesn't have to be true when you select your point of sale hardware! Conversely, when it comes to buying point of …
IBM Retail User Group: The Partner Pavilion Highlights Retail Tech Inc.
Headed to IBM Retail User Group in May? Read this article in The Partner Pavilion to learn more about what makes Retail Tech a Premier IBM Business Partner, and why we are your best choice for both new and refurbished IBM products. The Partner Pavilion Retail Tech, Inc. - Customer Driven, Focused …
Hospitality Chain Trends: MURTEC 2011
After flying to New York for the National Retail Federation Trade Show in January, it is time for Retail Tech to now travel west. Unfortunately, some of us Minnesotan's are forced to leave the beautiful snow for sunny Las Vegas. The Multi-Unit Restaurant Technology Conference, starting …
Retail Tech Purchases 30,000 Sq. Ft. Warehouse!
Providing More Value with More Space Along with the new addition, Retail Tech already utilizes 90,580 sq. ft. at the Corporate Headquarters and another Chanhassen warehouse. We also have the flexibility to add 14,000 sq. ft. of overflow, if necessary. With total warehouse space at 120,580 sq. ft., …
Duane Reade Case Study
Duane Reade Duane Reade is a drug store chain with its corporate offices located in mid town Manhatten, NY and operating 250 stores throughout the five New York boroughs and several in New Jersey. This case study demonstrates the challenge of time and budget Agilysys, Retail Tech, and RTC faced …
