In the years preceding the pandemic, retail stores were beginning to install and integrate self-checkout systems. Larger retailers had already installed self-checkouts, but adoption was slower for small businesses, mainly for budgetary and logistical reasons. When the pandemic began, however, …
How to Create a Customer-Focused Return Policy
Today’s retail customers are shopping online more than ever. There are several reasons for this – ease and convenience, the continuing fluctuation of the pandemic, wider availability, and more. Although online shopping can boost retailer sales, it also leads to an increase in returns and exchanges. …
How to Increase Sales in the Checkout Line
The checkout line is one of the best and easiest ways to increase customer engagement and spend. And because it’s generally the last step in a shopping trip, the checkout can either make or break a customer’s in-store experience. But many busy retailers overlook the checkout line and cash wrap. …
Use Retail Trends to Improve the Customer Experience
As we move into the new year, retailers are focused on the bottom line, working to continue the fight against online shopping and improve in-store sales. There are many debates over the best way to do this, but ultimately, it’s pretty simple. By paying attention to retail trends and continually …
Is it the Point of Sale?
Written by: Samantha Noble, Marketing Manager Point of sale, Point of purchase, POS, cash register, checkout, till, cash wrap - the names are endless. All these are surely synonyms, but do they really mean the same thing? I would argue that each of these names have a slightly different …
IBM Makes Customer Checkout Faster, Easier, Smarter
ARMONK, NEW YORK, November 4, 2011 -- IBM (NYSE: IBM) today announced retail technology that allows stores to offer targeted third-party products and services to consumers at checkout, and add future services with close to "plug-and-play" simplicity. Essentially, retailers will have a quick and …
Self-Checkouts: Out before they are in? Point of Sale Blog
In a hurried panic, you rush out of work at 5, just in time to stop at the grocery store before your dinner party at 6. You forgot chocolate chips for the desert you have committed to baking. Kroger is on your route home, so you run in, grab the missing ingredient, and dash for a self-checkout …
