Latest in Tech

While the first self-checkout machines were invented back in 1984, they were slowly becoming integrated into retail and didn’t become commonplace until the pandemic hit in 2021. During this time, they rolled out in droves to keep up with consumers who wanted a contactless shopping experience. ...

Without frequent changes, most retailers perform a Wi-Fi survey every year or two. However, if your network infrastructure is experiencing challenges or undergoing new site-specific changes, it’s important to have a wireless network survey done more frequently. Outside of routine maintenance ...

Retail Hardware Buying Guide for IT Managers Whether your business is looking to upgrade to a new POS (point of sale) hardware platform or you’re in the process of finding a reliable reseller or retail device supplier, it’s important to ask the right questions as an IT manager. In this blog, we’ll ...

Insights From NRF 2026: Trends and Innovations Shaping Retail If there’s one thing you should know from NRF Retail’s Big Show, it’s that the strongest retailers are leaning into innovation and the newest retail technologies—and using them to their advantage. To summarize the experience for those in ...

Modern retail equipment runs on wireless systems. Everything from point of sale (POS) systems to inventory scanners to security cameras and guest wi-fi runs from one point—a great internet connection. However, if something is going on within your retail store–just one thing slightly off—it can ...

Returns are expensive, disruptive, and time-consuming, but they’re an inevitable fact of life for retailers. According to Capital One Shopping research from 2024, online sales had a 39.2% return rate, totaling $362 billion in returned merchandise. Of those returns, $104 billion were fraudulent, ...

As consumer trends and marketing keep changing, it’s more important than ever to keep your retail technology up to date. Outdated practices can get in the way of user experience, but by following trends and modernizing your point of sale equipment, customer service can be at an all-time high. The ...

With the holiday season, retailers are prepared for the rush, but they are also looking ahead to the new year. If your store or brand has had a successful retail holiday season in recent years, but it slows down after the holidays, you’re not alone. However, you may be wondering how to maintain ...

Updating technology across connected retail stores streamlines operations, unifies customer experience, and provides detailed analytics that can be used to enhance performance. However, the step is knowing how to implement retail tech across multiple stores and locations for a smoother experience. ...

Retailers are focused on the bottom line, working to continue the fight against online shopping and improve in-store sales. There are many debates over the best way to do this, but ultimately, it’s pretty simple. By paying attention to retail trends and continually adjusting sales tactics to better ...

Technology and the retail industry are changing constantly. Consumer shifts are happening across the world, and technology plays a major role in keeping up. If you’re not adapting to the changes, it can be hard for your company to compete with competitors. As a result, your customer service can ...

In a perfect world, you’d buy brand-new retail technology, skip routine annual maintenance, and your POS system would live forever. Unfortunately, retail tech is just like any other system with moving parts and complex technology: it won’t thrive without a little love and a tender touch. Just like ...

Holiday season preparedness is crucial for retailers all over the world. This is often the busiest time of the year, and wowing your customers with easy-to-use technology, customer loyalty programs, and fast service is a must. Without offering these benefits to consumers, you simply can’t compare ...

It’s the peak of summer—barbecues and lake days are in full swing—and it’s the perfect time to start thinking about the holidays. While the winter holidays are far off, it’s never too late to start planning early. Especially when the back-to-school rush starts in August and Christmas shopping chaos ...

Self-checkout registers and kiosks are one of the easiest, most effective ways to help retailers reduce excessive waste and energy use. In one fell swoop, this simple technology upgrade ensures your entire sales process is easier, more affordable and better for the planet. In this blog, our team at ...